Account Specialist

• Promote the client’s Biosimilar products to Immunology, Dermatology, Oncology Physician Offices, and Integrated Health Systems
• Achieve territory sales expectations for promoted Biosimilar products
• Launch new products in complex integrated health systems
• Develop and implement business plans aligned to Client’s customer-facing roles
• Identify and build relationships with key decision makers and health care providers
• Collaborate with Account Team members in hospital and physician-owned infusion centers to engage decision makers, shorten buying cycles, and generate new orders
• Implement national strategies and programs
• Maintain company and client employee compliance policies and procedures
• Frequently collaborate and communicate with Client’s customer-facing roles
• Maintain positive working relationships with health care customers and client contacts
• Report to the Associate Director, Area Manager
• Travel within the territory and to work-related meetings and functions, including possible overnight and weekend travel
• Submit and maintain credentials and documentation required for compliant access to hospitals or healthcare providers

Immunology Account Specialist promoting biosimilars for Amplity’s biopharma clients

Immunology Account Specialist

Immunology Account Specialist promoting biosimilars for Amplity’s biopharma clients. Managing healthcare accounts, launching products, and driving utilization across hospital and physician networks.

• Manage affiliate partnerships for TikTok Shop sellers
• Assist in executing paid media strategies and ad campaigns
• Provide structured reporting on client performance and campaign insights
• Support recruiting new affiliates and coordinating campaign logistics

Affiliate & Paid Media Specialist supporting TikTok Shop sellers

TikTok Shop Account Specialist

Affiliate & Paid Media Specialist working with TikTok Shop sellers. Managing partnerships, campaign execution, and performance reporting.

• Manage a high volume of outbound and inbound renewal sales calls in a timely and professional manner.
• Follow established communication scripts while applying critical thinking and sound judgment.
• Actively listen to identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives.
• Meet and exceed individual and team sales goals and performance metrics.

Account Renewal Specialist supporting clients to ensure compliance with regulations

Account Renewal Specialist

Account Renewal Specialist ensuring client retention and satisfaction in a fully remote role. Working with clients on compliance support for FDA regulations in a mission-driven team.

• Promote Pfizer’s product portfolio to health care providers and specialists
• Educate members of the healthcare community regarding the appropriate use of Pfizer products
• Call on accounts and organized customers to help improve patients’ experience with Pfizer products
• Link insightful assessments of the account and/or business landscape with a strong understanding of Pfizer’s products and resources to increase brand awareness

Senior Oncology Account Specialist promoting Pfizer’s products to healthcare providers

Senior Oncology Account Specialist, Genitourinary

Senior Oncology Account Specialist promoting Pfizer’s product portfolio to healthcare providers and educating the healthcare community on appropriate use. Driving patient experience and quality of care through strategic account management.

• Ensure that the firm receives timely payments from debtors.
• Monitor accounts, contacting clients with overdue balances, negotiating payment plans, and documenting collection efforts.
• Serve as a liaison between the firm and its clients, helping maintain financial stability.
• Regularly review the firm’s accounts receivable to identify overdue accounts.
• Keep track of outstanding debts and prioritize collection efforts.
• Ensure firm commitments are adhered to as related to billing, providing direct contact and follow-up with each partner and client as assigned to ensure timely billing and collections.
• Contact clients with overdue accounts via phone, email, or written correspondence.
• Communicate professionally and empathetically, maintaining positive relationships while addressing payment issues.
• Address client inquiries and complaints related to billing and outstanding balances.
• Work collaboratively with clients to find mutually beneficial solutions.
• Attempt to collect overdue amounts directly from clients.
• Negotiate payment plans or settlements to facilitate debt recovery.
• Generate monthly client reminder statements, making any necessary revisions.
• Prepare bankruptcy claims, research, and submit claims for unclaimed property, propose, set up and maintain promissory notes/personal guarantees to ensure client compliance and assist in obtaining and interpreting the of research information/credit reports.
• Prepare final demand letters for management’s signature to send to clients following approval by the Firm’s General Counsel’s office.
• Recommend proposed transfers of any accounts to Firm’s collections attorney, including preparing the placement letter for management signature, gathering of all collection activities, client details and any other pertinent documentation.
• Maintain accurate records of all communication with delinquent account holders, including date, time, name and title of person spoken to and details of conversation/email.
• Document payment arrangements, promises to pay, and any other relevant details.
• Provide consistent updates and correct client collections contact information to the business intake and client data teams.
• Identify, research, and propose solutions to issues affecting the Firm’s ability to properly invoice its clients and/or the client’s ability to timely pay our invoices.
• Prepare regular reports on the status of unpaid accounts and progress in debt recovery.
• Keep the firm informed about collection activities and trends.
• Update management of any potential collection issues requiring escalation and providing recommendations for resolution.
• Provide timely submissions of any recommended proposed write offs accompanied by the required supporting information and appropriate coding.
• Prepare, review, and distribute, as appropriate, monthly reports for delinquent AR and WIP to partners.
• Provide reports reflecting AR analyses, aged WIP, DSO, potential and existing AR and WIP reserves, agreed upon metrics and key performance indicators.
• Confer with billing partners to determine reason(s) for aged AR & WIP and present strategies to obtain payment and ensure timely billing of WIP.
• Ensure the firm is in compliance with the terms of service, client’s outside counsel guidelines or any existing agreements in effect with respect to the client and/or matter.
• Provide any accrual information to partners or clients as assigned or requested.
• Act as the resource to partners and clients to resolve any issues hindering payment to the Firm or the billing of WIP.
• Collaborate with our internal departments as required and related to the team’s projects, issues, and concerns.
• Ability to support and train Client Account Specialist on processes and procedures.
• Other duties as assigned.

Senior Client Account Specialist ensuring timely payments for Husch Blackwell.

Senior Client Account Specialist

Senior Client Account Specialist ensuring timely payments for Husch Blackwell while monitoring debts and communicating with clients. Foster relationships and manage financial stability for the firm.

• You’ll be part of our State, Local and Education (SLED) Public Sector sales team
• Building our client-base and making our current customers even happier
• Responsibility for prospecting, sales support and problem resolution for SLED accounts
• Lead customer interactions on accounts with or without an assigned account manager
• Support overall account strategy with the SLED sales leadership team
• Manage 800# and VES.com chat queues and engage with customers

Business Account Specialist supporting SLED Public Sector sales team

Business Account Specialist – SLED

Business Account Specialist supporting the SLED Public Sector sales team in managing client relationships and resolving customer issues. Collaborating with sales leadership for strategy and development.

• Coordinate and manage customer on-boarding/client interaction and campaigns for variable print, pre-media or Sales throughout the lifecycle (initial meeting through final disposition of a customer's project)
• Project manage customer on-boarding/client interaction and campaigns for variable print or pre-media throughout the lifecycle (initial meeting through final disposition of a customer's project)
• Gather required data from customers and evaluate objectives and goals to create the project plan and develop the statement of work
• Submit Statement of Work to legal for approval
• Analyze and review the customer requirements and make determination on the scope of the overall project
• Pull together the appropriate resources/departments required to successfully implement a customer campaign
• Estimate time frames, and resources (programming, composition, photo, creative, prepress, etc) required to successfully complete a project
• Design & implement workflows after evaluating complexity, deliverables, and costs/job profitability
• Maintain the master schedule for all project activities and conduct periodic status checks to assess progress against the schedule
• Make changes to plans when requirements change/shift
• Communicate customer project status to appropriate stakeholders and disseminate information on problems or potential delays
• Manage customer expectations and ensure the completed work meets customer SLA's and comply with the company standards
• May hold color review meetings with the customer to review and make changes to jobs
• May be involved in establishing test cases and final sign-off on projects for go live to the customer
• Performs other related duties and participates in special projects as assigned

Coordinate customer campaigns and manage projects throughout their lifecycle

Account Integration Specialist

Coordinate and manage customer on-boarding and campaigns for variable print. Analyze requirements, manage expectations, and ensure tasks meet company standards.

Account Specialist jobs in Maryland

See all jobs on JobTailor