Account Manager

• Own and develop assigned telecom operator account with full responsibility for sales, market share and commercial performance
• Build and maintain strong, long-term relationships with key client, acting as a trusted business partner
• Lead account planning, forecasting, demand management, and stock control in close cooperation with internal teams
• Initiate and coordinate retail and marketing activities alongside Samsung’s marketing team, tailoring campaigns to operator needs
• Analyze market trends, competitor activities and sales data to convert insights into clear, actionable recommendations
• Monitor sell-out performance and proactively propose corrective actions when needed
• Ensure proper product distribution and visibility in-store, with occasional retail visits to validate execution
• Prepare and deliver regular business reviews, reports and presentations (using Excel and PowerPoint) for both internal and external stakeholders
• Partner closely with marketing, merchandising and logistics teams to ensure smooth execution and high service quality.

Key Account Manager

• Own and deliver territory and account plans to achieve agreed goals and KPIs
• Identify, prioritize, and develop key customer relationships in line with product strategy
• Use CRM tools to manage call planning, tracking, and follow-up activities effectively
• Build trusted relationships with key external experts and decision-makers
• Act as a local product expert and deliver compliant, high-quality product information using approved materials
• Plan and execute live and virtual customer events and presentations
• Monitor market trends and gather competitive intelligence, sharing relevant insights with internal teams
• Work in full alignment with AbbVie policies, SOPs, ethical standards, and applicable regulations

Key Account Manager – Gastroenterology

• Serve as the primary relationship owner for assigned customer accounts
• Build and maintain strong, trusted relationships with key stakeholders
• Drive customer satisfaction, retention, and long-term account growth
• Conduct regular business reviews to assess performance and discuss business objectives
• Identify, develop, and execute upsell and cross-sell opportunities across the Powerfleet portfolio
• Monitor account health and proactively identify risks that could impact customer satisfaction

• Develop a deep understanding of our business, our cloud management platform, support and services and how they help our clients, and their needs.
• Maintain knowledge, context and ownership of the customers you are responsible for and own communication with the respective vendor teams in a way to show value and potential opportunities for revenue growth.
• Manage customer-related support escalations to resolution, ensuring customer satisfaction is of the highest level.
• Negotiate and close long-term commitments with key stakeholders, balancing the requirements of the customer, the vendor and the company's interests.
• Identify New workload opportunities within Customer’s Cloud Environment / SaaS solutions.
• Establish a regular cadence with the complete portfolio of your customers as part of your book of business. Balancing the requirements of large strategic customers and fast-growing emerging clients.
• Help aggregate customer feedback that ensures our products & solutions closely align with customer needs and requests.
• Provide customer feedback and requests to engineering teams to provide greater market/customer context and help prioritize deliverables within active development cycles.
• Deliver regular quarterly reviews with customers, tracking active project timelines, projected spending on respective cloud platforms and feedback on DoiT support & engagement.
• Maintain and strengthen relationships with key cloud providers to ensure alignment on customer engagements.
• Identify Cost Optimization opportunities within the Customer Cloud environment
• Work with Cloud Vendors Sales Rep on mutual customers.

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Key Account Manager

Key Account Manager – Gastroenterology

Key Account Manager

Account Manager