Zymewire

Data Analyst

• Own the maintenance of existing data pipelines, primarily within Google Colab
• Build new pipelines to support sales data initiatives
• Support the team's transition from manual scripting to automated workflow orchestration using Airflow
• Execute daily technical processes, including distill coverage and publishing events from scripts
• Act as the technical SME for the sales team, ensuring data accuracy and providing actionable insights
• Work closely with the broader team on core initiatives, participating in research syncs to understand the why behind the data

Data Analyst, Biological Sciences – 8-month Co-op

Customer Success Manager

• Responding promptly to customer emails via designated support channels
• Guiding new customers through onboarding and training sessions
• Identifying and escalating complex issues to internal teams
• Aggregating user insights and relaying product feedback
• Managing renewal reminders to customers
• Deploying targeted email campaigns for customer engagement
• Maintaining accurate customer records in the CRM

Data Analyst, Biological Sciences – 8-month Co-op

Customer Success Specialist