Oversee payroll processing by the team in Vietnam for bi-weekly payroll for approximately 600 U.S. employees (exempt and non-exempt)
Oversee benefits administration, including open enrollment, broker relationships, and data-driven program evaluation
Serve as the lead administrator for ADP (HRIS), maintaining data integrity and ensuring efficient processing
Lead all employee lifecycle activities—onboarding, promotions, job changes, and separations—with a focus on delivering a seamless employee experience
Oversee leave of absence programs, ensuring compliance with FMLA, ADA, and applicable state requirements
Administer the company’s 401(k) plan and manage related employee communications
Coordinate responses for employment verifications, unemployment, and workers’ compensation claims
Conduct engaging new hire orientations and support internal HR communications initiatives
Partner with HR leadership to refine HR policies, enhance processes, and introduce best practices
Provide day-to-day leadership and mentorship for a global support team based in Vietnam

Requirements

Bachelor’s degree in Human Resources, Business, or related field (preferred)
Certified Payroll Professional (CPP) designation is a plus
4–5 years of experience managing payroll, benefits, or HR operations—ideally in a retail or multi-site environment
Hands-on experience with HRIS systems (ADP preferred)
Strong communication, organizational, and project management skills
Authentic leadership style with the ability to connect, motivate, and develop team members across time zones
High level of integrity, discretion, and accountability in handling sensitive information

Benefits

Health insurance
401(k) plan
Paid time off
Flexible work arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

payroll processingbenefits administrationdata integrityemployee lifecycle activitiesleave of absence programs401(k) plan administrationemployment verificationsunemployment claims managementworkers' compensation claims managementHRIS systems

Soft Skills

communication skillsorganizational skillsproject management skillsleadershipmentorshipteam motivationcross-time zone collaborationintegritydiscretionaccountability

Certifications

Bachelor's degreeCertified Payroll Professional (CPP)