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DevOps Engineer

• Design, implement, and improve infrastructure, observability, CI/CD, and security components
• Align platform initiatives and technology standards across entities in close exchange with group-level stakeholders
• Provide product teams with clear interfaces, guidelines, and self-service tools to help them run services safely and efficiently
• Build scalable, self-service infrastructure to increase developer autonomy and speed
• Apply best practices and maintain consistent governance across environments
• Strengthen monitoring, incident response, and technical documentation

Senior DevOps Engineer – Platform Engineering

Customer Success Manager

• You act as a trusted advisor to customers, driving value realization and long-term retention while identifying risks early
• Maintain and expand customer relationships across multiple levels (from executive management to operational teams)
• Support customers in their digital transformation, including change management and the establishment of Centers of Excellence
• Conduct quarterly reviews and identify opportunities for improvement and growth
• Apply product knowledge to help customers derive maximum value from our solutions
• Together with our Customer Success team, respond to customer support inquiries
• Regularly monitor metrics to identify potential risks early and take proactive steps to mitigate them before contract renewal
• Identify upsell and expansion opportunities
• Serve as the voice of the customer and share customer feedback and insights to drive product and service improvements