Customer Service Specialist
Zurich Insurance
full-time
Posted on:
Location Type: Hybrid
Location: United States
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Job Level
About the role
- Help customers understand travel insurance offerings.
- Take a consultative sales approach.
- Answer incoming calls and provide clear information on products and services.
- Solve problems creatively.
- Document interactions with precision.
- Collaborate with leadership and teammates.
Requirements
- High School Diploma or equivalent.
- Strong communication skills and customer service experience.
- Ability to multi-task and stay organized.
- A positive attitude and passion for helping others.
- Ability to navigate multiple systems while effectively handling calls.
- Attention to detail and accuracy when documenting information.
Benefits
- Job flexibility.
- Career growth.
- Paid time off.
- Health insurance.
- 401(k) program with employer matching.
- Paid parental leave scheme.
- Volunteer leave.
- Wellness programs.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong communication skillscustomer service experienceproblem-solvingorganizational skillspositive attitudepassion for helping othersattention to detailaccuracy
Certifications
High School Diploma or equivalent