Claims Specialist I, Auto BI
Zurich Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Illinois • New York • United States
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Salary
💰 $49,500 - $81,000 per year
About the role
- Collaborate with internal and external stakeholders, including customers, vendors, suppliers, and brokers, to provide a quality claims experience.
- Apply knowledge of established protocols and industry best practices to resolve claims effectively.
- Deliver customer-centric service while managing claims within defined authority limits.
- Develop expertise in coverage analysis and auto policy interpretation.
Requirements
- Bachelor’s Degree with 2+ years of experience in Claims Handling or Insurance
- Completion of the Zurich Claims Training Program with 2+ years of experience in Claims or Insurance
- Zurich Certified Insurance Apprentice (including an Associate Degree) with 2+ years of experience in Claims Handling or Insurance
- High School Diploma (or equivalent) with 4+ years of experience in Claims Handling or Insurance
- Prior experience in auto claims handling, insurance claims, or a related customer service field
- Understanding of auto insurance policies, coverage, and state regulations.
- Ability to obtain and maintain required adjuster licenses
- Proficiency in Microsoft Office
- Knowledge of insurance regulations, markets, and products
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Professional development opportunities
- Paid time off
- Short-term incentive bonus eligibility set at 10%
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims handlingcoverage analysisauto policy interpretationinsurance regulationscustomer service
Soft Skills
collaborationcustomer-centric serviceproblem-solving
Certifications
Zurich Claims Training ProgramZurich Certified Insurance Apprentice