Application Support Analyst, I
Zurich Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Schaumburg • Illinois • United States
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Salary
💰 $22 - $31 per hour
About the role
- Provides second level support services to internal customers
- Identifies application, rating, coding issues
- Resolves basic inquiries and operational tasks
- Documents inquiries into Help Desk problem management system
- Manages incident escalations and complaints
Requirements
- High School Diploma or Equivalent
- Customer service experience
- Experience in analyzing computer problems
- Rating Experience
- Coding Experience
- Organization skills
Benefits
- Competitive pay and comprehensive benefits for employees and their families.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
application supportproblem analysisrating experiencecoding experience
Soft Skills
customer serviceorganizational skills
Certifications
High School Diploma