Plan and execute EUC projects using agile/iterative methodology; drive detailed project schedules, dependencies, and resource plans across engineering, platform, security, service desk, and vendor teams
Translate business outcomes into technical deliverables for endpoint, VDI, image/patching, application packaging, group policy, and device lifecycle processes
Lead readiness (communications, training, pilots), manage change advisory board submissions, and ensure nondisruptive deployment to production users
Identify and mitigate risks; ensure adherence to security baselines (Zero Trust, MFA, EDR), privacy/regulatory obligations, and audit requirements
Establish project budgets and forecasts; manage statements of work (SOWs), vendor performance, and cost optimization
Define support models, SLAs, and monitoring; document runbooks; transition solutions to Operations/L3 teams with measurable success criteria
Maintain transparent status and benefit tracking; facilitate decisions with I&O leadership; align with Portfolio/PMO governance
Analyze EUC service metrics and incident trends; sponsor backlog items that improve stability, performance, and user experience

Requirements

Bachelor’s Degree and 6 or more years of experience in the Communications or Project Management area OR High School Diploma or Equivalent and 8 or more years of experience in the Communications or Project Management area
Experience in strategic and operational consulting or business systems integration
Experience managing IT infrastructure or EUC projects (multisite or global preferred)
Demonstrated delivery of endpoint or VDI initiatives (Windows/macOS, AVD/Citrix, AWS Workspace, Intune/MAM)
Strong grasp of service management (ITIL v3/v4)
Proficiency with project tooling (MS Project or equivalent, Azure DevOps/Jira, ServiceNow, Power BI/Excel)
Experience with modern identity and security: Entra ID/Azure AD, Defender for Endpoint, Conditional Access, BitLocker, GPO/Intune policy
Background in application packaging and software distribution; image engineering and feature updates (WUfB)
Certifications: PMP/PMIACP/Prince2, ITIL Foundation, AZ140 (AVD) or CCEV (Citrix), Microsoft 365 certs
Experience in regulated industries with strong audit/compliance demands
Excellent communication, stakeholder management, and vendor negotiation skills

Benefits

Comprehensive benefits for employees and their families
Competitive pay
Bonuses and merit increases based on role, location, skills, and experience

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

EUC projectsagile methodologyVDIapplication packagingendpoint managementservice managementimage engineeringsecurity baselinesrisk mitigationcost optimization

Soft Skills

communicationstakeholder managementvendor negotiationchange managementproject leadershipdecision facilitationtraining managementstatus trackingbenefit trackingteam collaboration

Certifications

PMPPMI-ACPPrince2ITIL FoundationAZ140CCEVMicrosoft 365 certs