
Operations Coordination – Life Risk Acceptance
Zurich Insurance
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • Brazil
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About the role
- People management (monitoring and technical/behavioral development of the team);
- Support to Management through planning, KPIs/reports and monitoring of deliverables.
- Ensure the team's compliance with regulatory requirements, as well as internal and external audits, and requests received through Zurich's service channels.
- Monitor and ensure compliance with deadlines for requests and projects.
Requirements
- Bachelor's degree.
- Intermediate to advanced English.
- Availability for occasional travel.
- Experience in team management;
- Experience in Life Insurance (Individual, SME and Group);
- Technical experience in analysis/underwriting/heightened-risk cases for Life Insurance;
- Knowledge of billing operational routines;
- Knowledge of SUSEP circulars for personal insurance;
- Knowledge of Continuous Improvement/Lean.
Benefits
- Welcoming work environment;
- Dress code: Come as You Are!;
- 7.5-hour workday. Flexible hours.
- Hybrid work model (2 days per week in the office);
- UniZurich (our Corporate University);
- Birthday day off;
- Equilíbrio Z (our Health & Well-being program);
- Partnerships with universities and institutions;
- Gympass;
- Bradesco Medical Assistance (extends to spouse and children);
- Bradesco Dental Assistance (extends to spouse and children);
- Childcare/Babysitting Allowance (R$ 502.29 – for children up to 5 years and 11 months);
- Zurichers Club (exclusive benefits on Zurich products);
- Language Live – platform for English and Spanish courses;
- Parental leave (regardless of marital status, gender or sexual orientation, for biological and/or adopted children of any age);
- Life insurance;
- Profit sharing (PLR);
- Transportation voucher or shuttle reimbursement;
- Private pension (contribute up to 6% of your salary and Zurich will match the same percentage);
- Meal allowance – R$ 771.13 per month;
- Food voucher – R$ 997.70 per month;
- Family travel assistance (24 hours);
- Funeral assistance for immediate family (spouse, children, parents and parents-in-law);
- Birth package: R$ 673.00 for birth-related expenses;
- PreviJúnior — a supplemental pension plan with a one-time contribution of R$ 1,000.00;
- Parents may work remotely during their children's school vacations (up to 12 years old);
- Pet Assistance (dogs and cats): consultations, surgeries, tests, funeral assistance and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
analysisunderwritingbilling operational routinesContinuous ImprovementLean
Soft Skills
people managementplanningmonitoringcompliancereporting