Managing operational tasks for Zscaler’s products in the US Government’s classified environments, including deployments, on-call duties, and incident management. This includes participation in regular deployment sync meetings and operational hand-offs
Managing all cloud infrastructure components such as AWS, private cloud environments, containers, and VMs
Developing scripts, containerized services, and monitoring mechanisms to automate operations tasks and ensure minimal disruption to service
Developing operations documentation, handling escalations, implementing measures to prevent recurring incidents, and contributing to DevOps best practices
Building new and enhancing existing Zscaler services within classified environments
Requirements
Active Secret Security Clearance required and must be maintained throughout employment
5+ years of Site Reliability Engineering experience and Bachelor’s degree in Computer Science or a related field
Site Reliability Engineering experience in both Operations and Engineering environments
Experience with High/Moderate FedRAMP authorization levels and monthly monitoring, including vulnerability scanning, evaluation, patching, and reporting. Knowledgeable in virtualization, cloud services, web security, and networking protocols (HTTP, SSL/TLS, DNS, SQL)
Proficiency in Linux administration, network troubleshooting, automation tools like Ansible and Terraform, and skilled in Python coding and container-based architectures (AWS ECS, Kubernetes)
Benefits
Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Site Reliability EngineeringLinux administrationPython codingautomation toolsAnsibleTerraformcontainer-based architecturesAWS ECSKubernetesnetwork troubleshooting
Soft skills
incident managementoperational task managementdocumentation developmentescalation handlingDevOps best practices