Zscaler

Senior Benefits Operations Specialist

Zscaler

full-time

Posted on:

Location Type: Remote

Location: Ireland

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Job Level

Senior

About the role

  • Lead the end-to-end administration for new hire enrollments, leaver processing, and off-cycle qualifying life events while owning the monthly benefits-to-payroll data bridge
  • Act as the primary administrator for all time-off and leave of absence programs across multiple EMEA jurisdictions, ensuring all payroll inputs and statutory requirements are met
  • Manage the submission and tracking of insurance claims for disability and sick leave, conducting quarterly headcount audits to ensure 100% data integrity with all benefit providers
  • Serve as the senior point of escalation for complex employee inquiries, resolving issues within defined SLAs and educating staff on the most beneficial support options
  • Identify process ambiguities to document solutions in Standard Operating Procedures (SOPs) and manage the end-to-end invoice reconciliation process for all vendor billing

Requirements

  • Bachelor’s degree in HR, Business, or a related field, or equivalent practical experience
  • 6+ years of dedicated experience in HR Benefits administration, with a heavy emphasis on operational delivery and leave management
  • Deep knowledge of employment/labor laws and statutory benefit offerings across multiple EMEA countries such as the UK, Germany, and France
  • Technical proficiency in HRIS (Workday preferred), payroll systems, and benefit vendor portals
  • Advanced Excel skills for data auditing, payroll reporting, and invoice reconciliation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR Benefits administrationleave managementdata auditingpayroll reportinginvoice reconciliationemployment/labor lawsstatutory benefit offeringsExcel
Soft Skills
problem-solvingcommunicationconflict resolutionorganizational skillsattention to detail
Certifications
Bachelor’s degree in HRBachelor’s degree in Business