Client Relationship Manager, Radiology

Zotec Partners

full-time

Posted on: 12/31/2025

Location Type: Remote

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About the role

Serve as the primary liaison with assigned clients
Work within Zotec departments to optimize Revenue Cycle Management results
Work proactively with clients to shape RCM goals and expectations
Provide reimbursement analysis and management reporting
Advise clients of industry and regulatory trends that may impact their practice
Inform clients of Zotec’s role in helping navigate healthcare challenges through specialized processes and innovative tools
Conduct client meetings to review RCM performance, practice trends, and advise clients on business/industry issues impacting the practice
Appropriately educate client groups on the benefits, capabilities, and value proposition of Zotec
Proactively communicate with client groups and appropriate organizational departments regarding open items and opportunities
Keep the organization informed regarding ongoing client satisfaction and feedback
Provide client feedback to organization

Bachelor’s degree with a concentration in Business Management or Accounting; graduate level degree preferred
Minimum 3 years’ experience in a medical billing client service role
Basic knowledge of CPT and ICD coding, MIPS, industry trends
Ability to confidently interpret RCM data and communicate results, trends and opportunities to clients
Expertise in Microsoft Office suite of products
Excellent analytical, communication and organizational skills
Ability to facilitate meetings with groups of physicians and practice stakeholders
Ability to work in a team environment

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CPT codingICD codingMIPSRevenue Cycle Managementdata analysis

Soft Skills

communicationanalytical skillsorganizational skillsteamworkclient service

Certifications

Bachelor’s degreegraduate level degree