Data Product Owner
John Lewis Partnership
Product Manager – Activities and Transaction Monitoring
Zopa Bank
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Own the solution end-to-end — partner with fraud and fincrime experts to design effective detection, build robust systems with engineering, and define downstream operational processes.
- Drive innovation with delivery focus — problem solve with engineers to design solutions that mitigate fraud threats efficiently, reduce customer friction, and deliver fast learning through iterative releases.
- Shape the roadmap — translate strategy into a clear, prioritized roadmap that balances fraud loss, operational cost, and customer experience.
- Lead cross-functional alignment — build trusted relationships with Fraud Strategy, Operations, Payments, Fraud Experience, Risk, and more to deliver outcomes at scale.
- Support all Zopa products — ensure our monitoring and screening solutions protect customers across Current Account, Credit Card, Savings, and Loans.
- Act with an owner’s mindset — make trade-off decisions across risk, customer impact, and commercial outcomes to move the right metrics forward.
Requirements
- Proven product management experience (ideally in fintech), particularly with backend services and complex technical systems.
- Strong attention to detail with the ability to navigate complex, regulated domains.
- A track record of successful cross-functional collaboration, extracting insights from diverse perspectives.
- Data-driven decision making: ability to synthesize multiple data sources, customer feedback, and business insights.
- Bias toward action: you prefer test-and-learn approaches over waiting for perfection.
- Experience breaking down large initiatives into deliverable increments that deliver value progressively.
- Ability to influence without authority, building buy-in and adoption across the organisation.
Benefits
- Flexible ways of working
- Face-to-face collaboration
- Work-life balance
- Option to work from abroad for up to 120 days a year
- Diverse and inclusive workplace
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementbackend servicesdata synthesisiterative releasesrisk assessmentfraud detectionoperational processescustomer experience designcomplex technical systemsmonitoring solutions
Soft skills
attention to detailcross-functional collaborationdata-driven decision makinginfluence without authorityproblem solvingtrade-off decision makingbuilding relationshipsbias toward actionextracting insightsnavigating regulated domains
