Zoom

Project Manager

• Assist OpenExchange Project Managers with managing the delivery of information and processes to OE operations teams leading up to events as well as aiding PMs during the day of events, including:
• Provide assistance to Project Managers with staffing of Video Specialists to ensure coverage for events.
• Help to set-up and organize Video Specialists kick off calls.
• Communicate key points for event to Video Specialists.
• Prepare "Cheat Sheets" each night ahead of a conference execution day.
• Liaise with client (last client catch-up call leading up to event, day of execution call/channel).
• Lead internal team to successful execution through timely, informative, and positive messaging.
• Create alternate connections via the designated team upon request(s).
• Monitor Helpscout inboxes for incoming event requests from clients and post in appropriate channels for Project Manager coverage.
• Enter new events accurately in Salesforce and build out these events in Central for a Project Manager to take over once assigned.
• Consolidate and prepare post conference analytic reports to provide to clients (i.e.: registration and attendee reports).
• Fulfill duties as a Video Specialist as needed as well as any additional duties as required.

Assistant Project Manager