Zocdoc

Lead Analyst, Business Systems

Zocdoc

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $135,000 - $170,000 per year

Job Level

Senior

About the role

  • Acting as a strategic thought partner to stakeholders across the company, with a priority on an excellent user experience.
  • Lead end-to-end execution of strategic initiatives with limited guidance, ensuring alignment with organizational objectives.
  • Working with other analysts, solution architects, and system administrators to design and build scalable solutions.
  • Gathering and documenting requirements via user stories, process flows, and functional specifications.
  • Prioritizing business needs and establishing roadmaps for your assigned domains.
  • Managing and scoping inbound feature and enhancement requests from internal users.

Requirements

  • 5+ years of experience working with GTM applications (Salesforce, Gong, Dialpad, Zoominfo, etc)
  • 3+ years working with third-party applications as an application manager or product owner.
  • An entrepreneurial mindset - you’re ready to proactively identify opportunities for improvement and partner with internal teams to make them a reality.
  • A strong understanding of GTM processes
  • Experience in documenting requirements, backlog management, and mapping current and future state business process flows.
  • Salesforce Administrator certifications.
  • Strong organizational, time management, and project management skills.
Benefits
  • Flexible, hybrid work environment
  • Unlimited PTO
  • 100% paid employee health benefit options
  • Employer funded 401(k) match
  • Corporate wellness programs with Headspace and Peloton
  • Sabbatical leave (for employees with 5+ years of service)
  • Competitive parental leave
  • Cell phone reimbursement
  • Great Place to Work Certified
  • Catered lunch everyday along with snacks
  • Commuter Benefits
  • Convenient Soho location
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
GTM applicationsSalesforceGongDialpadZoominforequirements documentationbacklog managementbusiness process mapping
Soft Skills
strategic thinkinguser experience focusentrepreneurial mindsetorganizational skillstime managementproject management
Certifications
Salesforce Administrator