Provide a high-level professional administrative service by working on tasks and projects as assigned by the client, and ensuring they are executed on time and to the highest level of quality.
Responsible for being the main point of contact for their assigned clients, and being familiar with each client’s needs and preferences.
Expected to be available for clients during business hours as agreed upon with each client but around-the-clock availability is not expected.
Send weekly usage reports, respond to all communication within a two-hour response window, maintain detailed and up-to-date client profiles, and follow Zirtual's best practices for success.
Facilitate on-time project and goal completion, including personal and business calendar management, research, purchases, administrative tasks, email inbox management, social media management, and attending meetings virtually.

Requirements

Bilingual (English/Spanish)
Clear, precise, proactive, and professional written and verbal communication skills
Ability to organize and effectively prioritize tasks
Ability to multi-task with various programs and learn new programs as required
Ability to commit to a minimum of one year with Zirtual
Must have meticulous attention to detail, along with the ability to comprehend difficult tasks
Capable of responding to stress in a fast-paced environment
Strong interpersonal skills and ability to quickly develop working relationships
Affable and enthusiastic attitude toward teamwork
Internet/Web and computer savvy
Associate’s Degree, Bachelor's Degree, or a minimum of 7 years experience as an Executive Assistant to C-level executives
Minimum of 4 years of administrative experience
Preferred experience working with C-level executives
Experience in the Medical industry
Experience in the Real Estate industry
Preferred experience using JaneAPP
Proficiency with Google Suite and Google Calendar, and fluency in Microsoft Office
Proficiency with a task management program such as Trello or Asana
Preferred experience with a communication program such as Slack
Preferred experience with a CRM platform such as SalesForce, Hubspot, or Zoho
Preferred experience with an expense reporting program such as Quickbooks or Expensify
Preferred experience with a travel management program such as Concur
Preferred experience with a social media management program such as Hootsuite and Wordpress
Reliable Internet connection, computer, and phone
Typing ability of at least 50 WPM with accuracy
Available during business hours PST or EST Monday-Friday, unless otherwise agreed in writing with each client.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

bilingualadministrative taskscalendar managementtask managementtyping (50 WPM)Google SuiteMicrosoft OfficeJaneAPPTrelloAsana

Soft Skills

written communicationverbal communicationorganizational skillsmulti-taskingattention to detailstress managementinterpersonal skillsteamworkproactive attitudetime management

Certifications

Associate’s DegreeBachelor's Degree