Zirous

Salesforce Implementation Consultant

Zirous

full-time

Posted on:

Location Type: Hybrid

Location: West Des Moines • Iowa • United States

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

ApolloCloudERPSFDCVisualforce

About the role

  • You will play a vital role in leading client implementations of the Salesforce platform.
  • You will utilize your Salesforce expertise to streamline business processes and ensure optimal customer experience with our services and solutions.
  • You will be responsible for integrating Salesforce with various custom applications, databases, ERP, and CRM systems.
  • Manages a portfolio of client projects from start to finish, including project timeline, client communications, meeting coordination, training plan creation, end-user training delivery/coordination, and project sign-off.
  • Must be comfortable working in a consulting/client-facing environment.
  • Leads Technical Requirements and business analysis gathering sessions; collaborates to provide documentation around design, customizations, integration, data migration, and testing.
  • Acts as the Technical Architect to deliver well-architected and secure solutions that best leverage SFDC and SFDX platforms.
  • Customizes and configures Salesforce to meet business requirements, including creating custom objects, fields, page layouts, workflow rules, process builder flows, and validation rules.
  • Oversees data quality, integrity, and security within the Salesforce platform. Performs regular data imports, exports, and updates, and ensures data hygiene through deduplication and cleansing processes.
  • Provides user support and training to ensure effective utilization of Salesforce. Assists users with troubleshooting issues, answering queries, and offering solutions to improve user adoption.
  • Manages user profiles, roles, permissions, and sharing settings to ensure proper data security and access controls are maintained.
  • Creates and maintains reports, dashboards, and analytical insights to enable data-driven decision-making for management and stakeholders.
  • Collaborates with the client’s IT team to integrate Salesforce with other systems and tools, ensuring seamless data flow and process synchronization.
  • Performs regular system maintenance, including monitoring system health, applying updates, and managing third-party integrations.
  • Maintains accurate and up-to-date documentation of customizations, processes, and best practices within the Salesforce environment.
  • Utilizes professional discretion to make technical decisions that guide projects to achieve goals with minimal oversight.
  • Delivers modules within a workstream from a technical perspective, including customization and programming on SFDC and SFDX platforms.
  • Demonstrates built capabilities to product managers as part of application development.
  • Develops code consistent with specifications and performs unit testing.
  • Participates in formal unit and/or integration testing for deliverables.
  • Completes complex configurations for Salesforce features that are not common or basic.
  • Communicates clearly in writing and verbally regarding the specific logic involved in assigned tasks.
  • Proactively researches, learns, and applies new technology and methods to solve tasks.
  • Participates in CI/CD/Release Management and identifies risks/issues from a technical perspective.
  • Builds roadmaps for future enhancements based on current configurations.
  • Builds Salesforce reports or custom reports for customers.
  • Adheres to best practices, performs peer code reviews, and ensures appropriate design patterns are followed.
  • Works closely with the Director of RevOps to ensure successful project implementation.
  • Effectively communicates with the Director of Resource Management regarding time allocation on all projects ensuring hours worked align to each project’s scope.
  • Provides expert hands-on technical support, consultation, and coaching to clients.
  • Provides technical support and shares Salesforce ecosystem expertise with internal team members.

Requirements

  • Experience: 5+ years of customization and development experience within the Salesforce ecosystem, specifically with Sales or Service Clouds.
  • Background in RevOps, sales operations, or marketing operations, a plus.
  • Experience with common integrations (e.g. Apollo, HubSpot, outreach tools, support platforms, or data enrichment)
  • Implementation: Previous experience completing full-cycle Salesforce platform implementations is required; consulting experience is preferred.
  • Technical Skills: Proficiency in Lightning App Builder, Flow Builder, and Data migration tools is a must. Experience with Triggers, API, LWC, SOQL, Visualforce, and the ability to code from scratch with Apex are all a plus.
  • Experience using DevOps tooling with the Salesforce.com platform.
  • Experience with AI tools (Salesforce AI, Einstein, or external LLM-based tools)
  • Solid troubleshooting skills to debug and analyze issues to resolution.
  • Certifications: Salesforce certifications in one or more areas preferred (Administrator, Platform Developer I/II, Platform App Builder).
  • Cloud Expertise: Experience with additional Salesforce Clouds (e.g., Health, Commerce, Experience, or Marketing Cloud) is a plus.
  • Consulting Ability: Proven ability to balance multiple client assignments and deadlines simultaneously with minimal oversight.
  • Communication: Strong written and oral communication skills to effectively collaborate with cross-functional teams and interact with clients. Self-directed work style with clear communication.
Benefits
  • Contributing to the success of a high caliber team
  • Remote friendly within the United States
  • Competitive salary and benefits package including 401(k) match
  • An environment that fosters personal and professional growth
  • Flexible scheduling
  • Opportunities to work on exciting and varied projects
  • Flexible time off (FTO) - Unlimited time off - take what you need while still supporting your team members and Zirous
  • Paid holidays
  • Cell phone subsidy and discounts through Verizon
  • We value our employees' personal time, career desires and life goals
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforcecustomizationdevelopmentLightning App BuilderFlow Builderdata migrationApexSOQLVisualforceAPI
Soft Skills
client communicationproject managementtroubleshootingconsultingself-directedcollaborationtime managementtechnical decision-makingtrainingdocumentation
Certifications
Salesforce AdministratorSalesforce Platform Developer ISalesforce Platform Developer IISalesforce Platform App Builder