Zippy

Dealer Guide, Partner Account Manager

Zippy

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona

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Job Level

Mid-LevelSenior

Tech Stack

Spring

About the role

  • Zippy founded to make getting a loan for a manufactured home simple, fast, and fully online; remote-first company headquartered in Dallas, TX
  • Manage and strengthen client relationships, educate clients on Zippy's loan processes and technology, and ensure clear communication of process updates
  • Drive revenue growth by increasing loan applications and funding from clients, while identifying and communicating growth barriers to leadership
  • Diligent performance tracking, particularly in market share metrics, and meticulous management of client data in Salesforce
  • Advocate for clients' interests within the organization and bridge gap between clients and internal teams
  • Travel requirements ramp up over time, ultimately reaching as much as 80% as Zippy expands its dealer footprint
  • Responsibilities include Relationship Owner, Client Success, Revenue Growth, Training & Enablement, Communications, Performance Tracking, CRM Management, Zippy Process Knowledge, Process Building, Client Representation, Subject Matter Expert, Deep Client Understanding, Market Awareness & Competitive Positioning, Compliance & Regulatory Oversight

Requirements

  • Driven, motivated, and a go-getter—willing to do what it takes to succeed.
  • Polished presence with high energy; able to command attention in dealership environments while still being personable and approachable
  • Willingness and ability to travel up to 50-70% within an assigned territory
  • Sales-oriented mindset with a focus on relationship building.
  • Highly Curious and skilled at problem-solving including uncovering real issues through discovery calls and in-person visits.
  • Extroverted and relationally oriented, comfortable interacting with clients.
  • Strong proficiency in Salesforce and managing client data through CRM systems.
  • Detail-oriented, quick learner with a “figure it out” mentality.
  • Background in tech-forward environments, mortgage, or tech enablement preferred, with a willingness to learn Zippy’s processes.
  • SaaS experience and the ability to highlight the value of tech products.
  • A personal connection to the manufactured housing (MH) industry is a plus.
  • Prior MLO experience is a plus