ZipLiens

Analyst

• Conduct high-volume QA reviews of claimant-level medical records (up to 1,000 per week), using clinical judgment and knowledge of medical coding to determine relatedness to the underlying litigation.
• Help create and establish medical claim audit protocols to enable consistent and defensible determinations.
• Use Excel/Google Sheets to efficiently manage and analyze large datasets, creating workflows that streamline reviews and reduce the need for one-off line-by-line analysis.
• Document review findings and rationales clearly and accurately for use by internal teams and clients.
• Identify trends or recurring issues in claim reviews and recommend updates to processes or protocols to improve consistency and accuracy.
• Support knowledge sharing by documenting review standards and providing clinical guidance to internal team members and vendors.
• Adapt review approach across multiple claim types to meet evolving client and project needs.
• Ensure reviews and determinations meet accuracy, quality, and productivity standards that support reliable client outcomes.
• Contribute subject matter expertise to reports, analysis, and special projects that strengthen review protocols and client deliverables.

Nurse Claims Analyst

Account Manager

• About Us: Zipliens is a leading lien resolution company that specializes in streamlining the lien process for personal injury law firms.
• Job Description: We are seeking a personable, detail-oriented Client Account Manager to join our growing Client Success team.
• Serve as a primary point of contact for clients, supporting day-to-day needs, conducting regular check-ins, and ensuring smooth adoption of Zipliens’ services.
• Foster strong relationships and collaborate with internal teams to build long-term partnerships that drive client satisfaction and organizational success.