Zipdev

People and Operations Coordinator

Zipdev

full-time

Posted on:

Location Type: Remote

Location: Mexico

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About the role

  • Lead hiring, onboarding, and offboarding processes
  • Maintain accurate employee documentation and records
  • Serve as a primary point of contact for staff questions (time off, missed hours, general HR inquiries)
  • Communicate regularly with team members via phone, WhatsApp, or Google Call
  • Partner with outsourced HR to ensure compliance and best practices
  • Upload and maintain schedules in our operations system
  • Review and adjust clock-in/clock-out hours as needed
  • Ensure timekeeping accuracy so payroll can be processed correctly each week
  • Support Area Managers with operational coordination and follow-through
  • Maintain organized Google Drive folders and shared documents
  • Create and manage spreadsheets, including dropdowns and tracking tools
  • Keep workflows organized and up to date
  • Flag issues proactively and help resolve them before they escalate

Requirements

  • HR support experience in a U.S. labor-based business
  • Strong familiarity with people-heavy operations (cleaning, hospitality, or similar preferred)
  • **Spanish and English fluency (written and spoken)**
  • Strong Google Drive and spreadsheet skills
  • Excellent organization and communication skills
  • Comfortable speaking with staff daily
  • **Core hours: 7:00–11:00 a.m. EST, Monday through Friday**, to support our overnight teams before they head home for the day. The remainder of the workday is **flexible.**
  • We also need coverage for **two hours on Saturday and Sunday (7:00–9:00 a.m.)**.
  • Self-directed and accountable
  • Proactive problem solver
  • Detail-oriented with strong follow-through
  • Comfortable working cross-functionally with HR, payroll, and operations
  • Thrives in a fast-moving, people-centered environment
Benefits
  • Work remotely, 40 hours a week.
  • Vacation: 10 business days a year
  • Holidays: 5 National Holidays a year
  • Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
  • Parental Leave
  • Health Care Reimbursement
  • Active Lifestyle Reimbursement
  • Quarterly Home Office Reimbursement
  • Payroll Deduction Purchase Plans
  • Longevity Bonus
  • Continuous Learning Bonus
  • Access to Training and Professional Development Platforms
  • Did we mention it's REMOTE?!!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR support experiencetimekeeping accuracyspreadsheet managementdocument organizationclock-in/clock-out adjustmentsoperational coordinationcompliance best practicesproblem solvingworkflow managementemployee documentation
Soft Skills
organizationcommunicationself-directedaccountabilityproactivedetail-orientedfollow-throughinterpersonalcross-functional collaborationadaptability