Zip

Contracts Analyst

Zip

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $90,000 - $110,000 per year

About the role

  • Be a first line of support for new SOW requests coming from the business. Assist with providing template SOWs and identifying the proper components to include in each SOW.
  • Act as a quality check to ensure scoping and technical validation have taken place before finalizing SOWs.
  • Review and analyze SOW customization requests to ensure compliance with company policies and implementation feasibility.
  • Provide timely and accurate responses to basic SOW questions from the Sales team.
  • Collaborate with senior team members to understand customer requirements and tailor contracts to align with product capabilities.
  • Maintain organized records of SOW versions, approvals, and customization details.
  • Identify and execute opportunities to improve efficiency across the Solutions Services, Legal, and Deal Desk teams.
  • Support the Solutions Services Managers in preparing documentation for customer implementation projects.
  • Creatively solve for customer asks with solutions that both meet customers needs and protect our ability to deliver.
  • Learn and develop expertise in the company’s SaaS product and implementation processes.

Requirements

  • Bachelor’s degree in Business Administration, Legal Studies, or a related field.
  • 1-3 years of experience in a contracts, legal, or related administrative role (internship experience counts).
  • Highly detail-oriented with excellent organizational skills.
  • Strong written and verbal communication skills.
  • Proactive, responsive, and able to work in a fast-paced environment.
  • Eager to learn and quickly adapt to new tools, processes, and industry knowledge.
  • Familiarity with B2B SaaS or an interest in learning about the software industry.
  • Proficiency in Microsoft Office (Word & Excel), G-Suite (Google Docs), and Slack.
Benefits
  • Start-up equity
  • Full health, vision & dental coverage
  • Catered lunches & dinners for SF employees
  • Commuter benefit
  • Team building events & happy hours
  • Flexible PTO
  • Apple equipment plus home office budget
  • 401k plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SOW analysiscontract customizationtechnical validationdocumentation preparationcustomer implementation
Soft Skills
detail-orientedorganizational skillswritten communicationverbal communicationproactiveresponsiveadaptability