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Quality Assurance Manager

Zip

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $180,000 - $210,000 per year

About the role

  • Develop a deep understanding of the product, both from a customer’s perspective and its underlying technical principles and architecture
  • Setup, run and be accountable for QA team’s strategy, OKRs and day-to-day operations, including:
  • Manage entire layers of the test pyramid and deployment processes. Ensure process efficiency and minimal regressions going into production.
  • Improve test coverage through developing comprehensive test cases for new features, conducting corrective actions on bugs/incidents, regular review and refining existing test cases, and exploratory testing.
  • Partner with various product team EMs, PMs and TLs to have a strong understanding of product roadmap & timeline, properly manage test case development & quality, and ensure efficient collaboration and prompt communication.
  • Partner with Infra and Product engineering teams to improve test environments, drive adoption of automated testing, and optimize our deployment process.
  • Manage the QA team:
  • Coach and grow team members. Establish high quality standards (e.g. test cases, RCAs, general documentations) and strong sense of ownership
  • Attract and hire top talent
  • Ensure the QA team is healthy, motivated and avoid burnout
  • Be a strong advocate for quality best practices and help the company incorporate them with rigor

Requirements

  • 5+ years of experience in quality assurance (automated testing)
  • 2+ years of experience managing high-performing QA teams
  • Proven track record of attracting & hiring top talent
  • Experience managing offshore QA vendors
  • Hands-on experience with test case development, execution and project planning
  • Strong knowledge of QA methodologies, tools, and industry best practices
  • Knowledge of industry standard test automation tools and CI/CD
  • Experience working in agile teams with multiple releases per week
  • Extreme attention to details and thoroughness
  • Excellent leadership, communication, and interpersonal skills
  • BS or higher in Computer Science, Engineering or a related field
Benefits
  • Start-up equity
  • Full health, vision & dental coverage
  • Catered lunches & dinners for SF employees
  • Commuter benefit
  • Team building events & happy hours
  • Flexible PTO
  • Apple equipment plus home office budget
  • 401k plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
automated testingtest case developmenttest executionproject planningQA methodologiestest automation toolsCI/CDtest coverageexploratory testingprocess efficiency
Soft Skills
leadershipcommunicationinterpersonal skillsattention to detailteam coachingcollaborationownershipmotivationtalent attractionproblem-solving
Certifications
BS in Computer ScienceBS in Engineeringrelated field degree