Zip

Senior Community Marketing Manager

Zip

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $120,000 - $170,000 per year

Job Level

Senior

About the role

  • Own our end-to-end community strategy, execution, and member experience
  • Build and scale an exceptional community where procurement and finance leaders connect, learn, and shape the future of their profession
  • Plan and execute monthly in-person regional meetups across the US and EMEA, built for the community, by the community
  • Design and activate community experiences at Zip's flagship events, including Zip Forward and Tier 1 industry tradeshows
  • Own a robust virtual events program, including monthly webinars focused on product updates, community-led topics, and professional development
  • Drive influencer marketing by identifying, recruiting, and activating top procurement, finance, and enterprise transformation thought leaders for content creation, sponsorships, speaking programs, and brand amplification
  • Partner with Zip's Content, Research, and Enterprise Transformation Office teams to develop and execute a cohesive thought leadership strategy for the Margin Makers community
  • Enable community members to build their personal brands through blogs, interviews, social content, and speaking opportunities
  • Own and manage Zip's Slack-based community, driving daily engagement, knowledge sharing, and meaningful peer-to-peer interaction
  • Serve as community moderator by facilitating discussions, running polls, answering questions, and establishing engagement best practices
  • Launch and manage peer matchmaking programs, referral initiatives, and recognition programs that spotlight community leaders
  • Partner with the Head of Education to drive adoption of Zip's learning and certification programs within the community
  • Align educational offerings with broader community and marketing strategies to maximize participation and member value

Requirements

  • 5+ years building and scaling B2B SaaS communities with measurable impact
  • Proven experience planning and executing virtual and in-person community events
  • Strong facilitator with excellent communication skills and relationship-building abilities
  • Proficient with community platforms (Slack, webinar tools, event management software)
  • Experience working cross-functionally with content, product, and marketing teams
  • Familiarity with procurement, finance, or enterprise SaaS is a plus
  • 5+ years of experience in procurement or finance
  • Strong network and credibility within the procurement and/or finance community
  • Passion for building practitioner communities and facilitating peer learning
  • Experience with thought leadership (speaking, writing, or content creation)
  • Natural connector with excellent communication skills
  • Eagerness to learn community marketing tools and best practices
Benefits
  • Start-up equity
  • Full health, vision & dental coverage
  • Catered lunches & dinners
  • Commuter benefit
  • Team building events & happy hours
  • Flexible PTO
  • Apple equipment plus home office budget
  • 401k plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
community strategyevent planningvirtual events managementin-person events executionthought leadershipcontent creationpeer matchmakingrecognition programscommunity engagement
Soft Skills
communication skillsrelationship-buildingfacilitationnetworkingpassion for community buildingnatural connectoreagerness to learn