Zip Security

Account Manager

• Own a book of business
• Manage a portfolio of mid-market and/or enterprise customers
• Serve as the primary point of contact for all commercial conversations
• Drive renewals
• Manage the full renewal lifecycle, from early risk identification to close
• Accurately forecast and consistently hit renewal targets
• Identify and close expansion opportunities
• Partner with customers to uncover new use cases and growth opportunities
• Lead upsell and cross-sell motions to increase account value
• Build strong customer relationships
• Develop multi-threaded relationships across stakeholders
• Act as a strategic partner and trusted advisor
• Collaborate cross-functionally
• Work closely with Sales, Product, and Support to drive customer outcomes
• Ensure alignment across teams to maximize retention and growth
• Help build the AM function
• Contribute to playbooks, processes, and tooling
• Bring structure to account planning, renewals, and expansion strategy

Senior Account Manager

Account Executive

• Own the closing sales cycle: demo, negotiation, and close
• Build and manage pipeline across inbound and outbound channels
• Run consultative sales processes with technical and non-technical stakeholders
• Translate complex security/compliance concepts into clear business value
• Consistently meet and exceed quota targets
• Partner closely with SDRs, marketing, and leadership to refine GTM strategy
• Provide feedback to product and leadership based on customer insights

Senior Account Manager

Senior Account Executive