ZincFive, Inc.

Manager

• Create, implement, and improve quality assurance strategies and processes for supplier quality management, including developing and documenting a PPAP process
• Conduct regular audits of suppliers to verify compliance with quality standards, regulatory requirements, and contractual obligations
• Develop and manage quality plans in collaboration with suppliers, ensuring products meet specific requirements
• Monitor supplier performance using key performance indicators (KPIs) and quality metrics, identifying trends, and reporting on performance
• Drive continuous improvement initiatives within the supply chain to enhance product quality and address areas for improvement
• Lead investigations into quality issues or defects using root cause analysis techniques and implementing corrective and preventive actions
• Collaborate with internal teams (e.g., procurement, engineering, manufacturing) and suppliers to define requirements, resolve quality issues, and maintain strong relationships
• Work with suppliers to improve their quality management systems, processes, and overall performance through creation of SOPs, or BKM
• Identify and mitigate risks associated with supplier quality, including potential impacts on production and product safety
• Maintain documentation for supplier quality processes, audits, assessments, and performance metrics
• Provide training and guidance to suppliers on quality assurance practices and procedures
• Build, manage, coach and develop a high performing Supplier Quality team that meets agreed objectives, and which delivers best practice results, added value and continuous improvements
• Provide leadership, direction, management and development to the Supplier Quality Engineering team
• Set department objectives/KPIs and review and assess ongoing performance of direct reports
• Report on achievement of targets and identify any actions required
• Motivate and coach the team to operational success
• Monitor the completion of tasks and ensure good performance and record on appropriate systems
• Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviors expected of them

Supplier Quality Manager