Zinc

DBS Compliance Lead

Zinc

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Salary

💰 £40,000 - £45,000 per year

Job Level

Senior

About the role

  • Act as Zinc’s operational Lead Countersignatory, managing all direct interactions with the DBS (with risk and legal responsibility held by our CEO).
  • Oversee the end-to-end processing of DBS applications, starting with Enhanced and Barred List checks, expanding to all DBS routes over time.
  • Provide expert eligibility guidance to customers, including reviewing new job roles, confirming eligibility routes, and advising where DBS checks are not appropriate.
  • Escalate complex eligibility cases, ensuring decisions are accurate, defensible and aligned with safer recruitment principles.
  • Maintain a log of job role eligibility decisions.
  • Maintain up-to-date knowledge of DBS policy, legislation and guidance, proactively translating changes into internal processes.
  • Prepare for and support any DBS compliance visits or audits, including gathering evidence and updating procedures.
  • Ensure Zinc continues to meet all obligations under our Registered Body status.
  • Help shape and write internal policies, workflows and customer-facing documentation related to DBS checks.
  • Provide high quality, plain English advice to customers about DBS checks, regulated activity, workforce categories and eligibility thresholds.
  • Support customer onboarding for DBS services, including workflow design and documentation.
  • Deliver training, webinars or guidance sessions for customers where needed.
  • Build strong, trusted relationships through excellent communication and subject matter expertise.
  • Work with Legal, Product and Tech teams to optimise how DBS checks flow through the Zinc platform.
  • Contribute user insights to improve platform features, eligibility prompts, role guidance and customer experience.
  • Partner with Sales, Customer Success and Account Management to support customer queries and renewals.
  • Work jointly with the Head of Regulatory Affairs to support bids, tenders and procurement frameworks.
  • Research and gather evidence to support bid responses.
  • Draft clear, compelling answers that explain Zinc’s capabilities and regulatory controls.
  • Maintain and continuously improve a database of answers to bid questions.
  • Ensure consistency and compliance across submissions.

Requirements

  • Strong previous experience working with DBS checks (Enhanced and Barred List especially).
  • Deep understanding of safer recruitment and regulated workforce requirements (health and social care, education, voluntary, etc.).
  • Excellent copywriting skills and meticulous attention to detail.
  • Confidence advising customers on eligibility, thresholds and good practice.
  • Ability to understand, follow and implement policy and guidance.
  • High technical literacy and comfort working with digital vetting or HR platforms.
  • Comfortable managing casework, making defensible decisions and documenting rationale.
  • Collaborative working style with great communication skills.
  • Experience working within a Registered Body or Umbrella Body (Desirable).
  • Policy writing or governance experience (Desirable).
  • Experience supporting tenders, bids or procurement frameworks (Desirable).
  • Previous exposure to the vetting, background screening or HR tech sector (Desirable).
Benefits
  • 24 days holiday + Bank Holidays + your birthday off 🎉
  • £1200 annual benefits allowance (ThanksBen, from month 2)
  • Early finish Fridays (16:00)
  • Yearly company retreat abroad ✈️
  • 30 days to Work from anywhere 🌍
  • Enhanced Maternity, Paternity, and Adoption Leave (2 months full pay, then statutory)
  • Statutory pension with NEST (3% employer, 5% employee)
  • Zinc shares, issued through the EMI Scheme
  • Unlimited access to MoreHappi coaching
  • Company socials, quarterly team socials Free Monday lunches
  • Nursery workplace benefit scheme (Yellownest)
  • Option to lease an electric car through Electric Car Scheme
  • Celebrated Zinc anniversaries 🥳
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
DBS checkseligibility guidancepolicy writinggovernancecasework managementcopywritingdocumentationtender supportprocurement frameworksbackground screening
Soft Skills
attention to detailcustomer advisingcollaborative workingcommunicationrelationship buildingtraining deliveryproblem-solvingdecision-makingorganizational skillssubject matter expertise