Zinc Network

Director

• Lead the Head of Research and MREL, Creative Director, Head of Digital, and team of strategists — ensuring these functions operate as a high-performing, integrated unit
• Drive technical excellence and innovation across all of our project delivery including strategy, research, evaluation, digital, and creative work
• Work closely with the Kora Director to advance our AI and technology capabilities, ensuring the teams use Kora to enhance how we deliver insight, design interventions, and measure impact
• Champion quality standards across all client deliverables
• Codify and continuously improve Zinc's methodologies across research and analysis, strategic planning, creative, digital, and campaigning
• Lead and write technical sections of major bids and proposals, ensuring they are strategically sound, methodologically rigorous, and creatively ambitious
• Ensure programming and strategy teams are developing new opportunities with existing clients by providing a steady drumbeat of ideas for innovations and uplifts
• Work with our Head of BD to map future opportunities, based on emerging policy issues and priorities
• Design innovative methodologies that differentiate Zinc's offer and demonstrate our expertise to government clients
• Work with the Head of BD to identify opportunities where Zinc's technical capabilities create competitive advantage
• Identify and attend fora where Zinc can build its reputation and convert that into new clients and projects
• Ensure tight integration between research, strategy, and MREL functions — so insights inform design, evaluation demonstrates impact, and learning is used to optimise our approach
• Oversee development of strategic frameworks and behavioural change approaches that advance Zinc's practice
• Drive quality assurance for research design, data analysis, and evaluation methodologies
• Ensure all of our analytical products are rigorous, concise, compelling, and actionable
• Build Zinc's reputation for thought leadership in behaviour change, strategic communications, and influence operations
• Guide digital innovation, ensuring Zinc adopts emerging technologies and platforms that advance client outcomes
• Ensure digital marketing and campaign success, ensuring work reaches target audiences and drives measurable behavioural change
• Oversee creative strategy and production, ensuring campaigns are compelling, culturally resonant, and strategically aligned
• Promote experimentation and learning — creating space for teams to pilot new approaches and tools
• Champion a campaigns mindset across our projects, ensuring everything we do is focused on delivering meaningful, measurable wins for our clients
• Build and mentor heads of department and strategists, fostering a culture of intellectual curiosity, rigour, and collaboration
• Contribute to executive-level discussions and decision-making
• Support personal development across technical functions, and build our bench of freelance talent

Technical Director

• Own P&L performance, ensuring revenue and EBITDA targets are met
• Oversee financial planning, budgeting, and forecasting
• Lead the Head of Business Development to drive growth through new wins, renewals, and portfolio expansion
• Ensure robust oversight of major bid efforts for complex Government procurement (ISF, CCS, SSJs, open tenders)
• Build and maintain senior relationships with key clients
• Position Zinc for new market opportunities, particularly in defence, security, and resilient societies
• Provide expert guidance on pricing, risk, teaming arrangements, and contract structures
• Be the day-to-day leader of the company, guiding the senior management team to deliver quarterly objectives and championing our culture and values
• Drive internal change management as we evolve towards an AI-first, product-led business
• Alongside the Director of Programmes, oversee programme delivery to ensure projects meet quality, time, and budget expectations
• Ensure the highest levels of client satisfaction
• Respond to and mitigate threats and risks
• Strengthen strong governance, reporting systems, and client satisfaction metrics
• Work with Kora’s leadership and Technical Director to embed technology and AI tools into delivery workflows
• Drive a culture of operational excellence, continuous improvement, and accountability
• Alongside the Finance Director, support operational functions across finance, HR, resourcing, compliance, IT, security, and facilities
• Ensure efficient, profitable operations with full compliance to legal, regulatory, and client requirements
• Implement systems and processes that enable scaling while maintaining quality and accountability
• Oversee risk management across contractual, operational, security, and reputational domains
• Build and develop a high-performing senior management team
• Foster a culture balancing ambition with wellbeing, innovation with rigour, and mission with commercial sustainability
• Oversee recruitment, retention, and professional development strategies
• Be a visible, trusted, and inspiring leader across the organisation

Technical Director

Managing Director – Hybrid