ZILO™

Application Support Engineer

ZILO™

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Tech Stack

AWSAzureCloudGoGoogle Cloud PlatformGrafanaJavaKubernetesPostgresPrometheusPython

About the role

  • Investigate and resolve incidents raised by clients, diving into logs, metrics, and application code to identify root causes.
  • Work across our core stack — Java, Golang, and Python — to trace and fix issues affecting reliability or performance.
  • Perform data investigation and fixes using Postgres.
  • Patch and maintain Kubernetes clusters and other production systems.
  • Contribute to the continuous improvement of our observability, reliability, and automation initiatives.

Requirements

  • Solid experience with **application debugging** in at least one of: Java, Golang, or Python.
  • A good grasp of **PostgreSQL** — enough to run queries, analyse data, and perform safe fixes.
  • Familiarity with **Kubernetes** and modern cloud platforms (AWS, GCP, or Azure).
  • Understanding of **incident management**, **observability tools** (Grafana, Prometheus, etc.)
  • A mindset focused on **reliability, quality, and ownership**.
Benefits
  • Enhanced leave - 38 days inclusive of 8 UK Public Holidays
  • Private Health Care including family cover
  • Life Assurance – 5x salary
  • Employee Assistance Program
  • Company Pension (Salary Sacrifice options available)
  • Access to training and development
  • Buy and Sell holiday scheme
  • The opportunity for “work from anywhere/global mobility”
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
JavaGolangPythonPostgreSQLKubernetesapplication debuggingincident managementobservability toolsdata analysisautomation
Soft Skills
reliabilityqualityownership