Zillow

Manager, Transaction Management

Zillow

full-time

Posted on:

Location Type: Remote

Location: California • Connecticut • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $128,200 - $204,800 per year

Job Level

SeniorLead

About the role

  • Lead, coach, and develop a high-performing Transaction Management team
  • Manage team workload, staffing coverage, and resource alignment based on pipeline volume and risk
  • Recruit, onboard, and train new team members
  • Oversee the end-to-end post-close transaction lifecycle for all loan sales
  • Manage daily transaction pipelines (deliveries, sales, funding)
  • Partner closely with Loan Review, Investor Suspense, Funding, Capital Markets Trading, and Servicing
  • Monitor key performance indicators (KPIs) for Transaction Management
  • Investigate root causes of recurring issues and implement sustainable process improvements
  • Ensure all TM procedures are documented and current.

Requirements

  • 10+ years in mortgage originations or secondary marketing, with significant time in post-closing, loan delivery, or transaction management functions
  • 5+ years leading operations or capital markets teams (Manager or Team Lead)
  • Deep understanding of agency (Fannie Mae/Freddie Mac), Ginnie Mae, and whole loan investor delivery, certification, and purchase requirements
  • Strong working knowledge of loan origination systems (preferably Encompass)
  • Familiarity with co-issue and flow sale structures, warehouse funding, and post-purchase risk mitigation
  • Demonstrated ability to build, develop, and lead high-performing teams
  • Strong cross-functional collaboration and excellent communication skills
  • Proven ability to rapidly learn and adopt new technologies
  • Bachelor's degree in Finance, Business, Economics, or a related field, or equivalent practical experience.
Benefits
  • Competitive base salary
  • Eligible for equity awards based on factors such as experience, performance and location
  • Remote work options
  • 401(k) plan
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
mortgage originationssecondary marketingpost-closingloan deliverytransaction managementloan origination systemsco-issue sale structuresflow sale structureswarehouse fundingpost-purchase risk mitigation
Soft Skills
leadershipteam developmentcross-functional collaborationcommunicationproblem-solvingprocess improvementstaffing managementtrainingcoachingresource alignment