Design and build sophisticated Tableau dashboards and visualizations that track business performance, uncover trends, and deliver actionable insights to drive data-informed decision-making across the organization
Leverage deep Tableau expertise and data visualization best practices to transform complex datasets into intuitive, executive-ready dashboards that tell compelling business stories
Partner with Customer Success teams to establish the right metrics and create actionable dashboards that surface customer insights, improve retention and satisfaction, and optimize overall performance
Foster cross-functional alignment across Product, Data Science, Engineering, Marketing, Sales, Finance, and Customer Experience teams by delivering clear, actionable insights that enhance strategic decision-making and operational effectiveness
Communicate complex analyses and strategies to executive leadership
Create scalable self-service analytical models to be used by product, operations, marketing, and executive partners in analyzing both the current state of the business and a suite of forward-looking options.
Identify critical knowledge gaps through data exploration and address them with rigorous quantitative and qualitative analysis, translating findings into clear visual insights
Perform data analysis and validation for creation, and ongoing curation, of recurring business and operational reports, dashboards, and valuable business insights, including curation and analysis of KPIs and SLAs, for recurring operations and ad hoc strategy/operations projects.
Dive into vast amounts of untapped data to identify, refine, communicate, and launch new business opportunities at a rapid pace.

Requirements

8+ years of business analysis experience, with experience building decision-making and financial models
4+ years SQL experience (query creation, editing, optimizing)
4+ years experience with Tableau or related visualization tools
Bachelor's or Master’s degree Computer Science, Mathematics, Economics, Business Analytics, Finance, or related quantitative field
A strategic thinker with a proven track record in developing and implementing successful business performance improvements
A data analysis expert comfortable with large datasets and advanced analytical techniques
Skilled at translating complex data insights into clear, actionable business recommendations
A creative problem-solver who tackles ambiguous business challenges with a data-driven approach
An excellent communicator capable of presenting complex strategies to both technical and non-technical audiences
Adept at crafting compelling data stories and visualizations to influence stakeholders across and beyond the organization
Experienced in bridging the gap between data insights and business performance improvements
Experience partnering with data scientists and data engineers, as well as with product managers and operations teams, to translate raw data into business impact
A collaborative working style with a strong focus on execution and results.

Benefits

equity awards based on factors such as experience, performance and location.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

TableauSQLdata analysisdata visualizationfinancial modelingquantitative analysisKPI analysisSLA analysisdata explorationanalytical modeling

Soft skills

strategic thinkingcommunicationproblem-solvingcollaborationcreativitydata storytellingexecutive presentationcross-functional alignmentactionable insightsresults-oriented

Certifications

Bachelor's degreeMaster's degree