Zigsaw

Senior Technical Program Manager, Growth

Zigsaw

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $123,684 - $254,644 per year

Job Level

Senior

About the role

  • Proactively identify and drive key strategic explorations
  • Translate strategic ideas into execution plans, and be accountable to drive them to completion
  • Drive complex technical decisions across multiple teams
  • Be a thought leader to your XFN stakeholders by influencing and collaborating on product roadmaps
  • Work cross functionally with engineering, product, design, data analytics, and product marketing to turn ambiguous opportunities into actionable outcomes
  • Define new processes from the ground up to streamline collaboration between stakeholders
  • Influence teams and build relationships with key stakeholders across disciplines and organizations
  • Build effective and transparent communication channels to adaptively communicate schedules, priorities, status and risk to various functional stakeholders at all levels of the company
  • Use AI to turn ambiguous, cross-functional inputs into crisp execution artifacts (charters, milestones, DRIs, launch readiness checklists, decision docs, exec-ready status) to keep the Notifications portfolio moving fast while maintaining quality and compliance
  • Leverage AI to accelerate operating cadence and incident response (synthesize metric/experiment readouts, summarize investigations/retros, draft comms and action plans), then validate with data and stakeholders before driving decisions and follow-through

Requirements

  • 5+ years of experience as a technical program manager, or related experience
  • Entrepreneurial spirit with strong leadership, able to develop and lead a new initiative from the ground up and thrive in ambiguity
  • Passion for execution and getting things done
  • Solid technical background and ability to quickly understand technical designs, challenges and risks. Experience breaking down complex problems and driving decision making
  • Strong analytical abilities, able to create & monitor metrics, proactively identify growth opportunities & incidents
  • Strong written, verbal communication skills and comfort in communicating nuanced, and often technical, concepts to internal stakeholders or external partners
  • Ability to influence teams & drive alignment among multiple stakeholders
  • Demonstrated experience in creating and driving efficient processes at scale
  • Experience using AI tools to improve TPM throughput and clarity at scale (multi-team programs, many stakeholders), including dependency/risk identification, structured tradeoff framing, and high-signal stakeholder communications
  • Demonstrated judgment using AI in high-stakes + fast-moving environments (growth regressions, incidents, policy/compliance escalations) where outputs must be verified, and where you can influence partners to adopt repeatable, AI-enabled mechanisms (templates, playbooks, process hygiene)
  • Bachelor’s degree in a relevant field, or equivalent experience.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical program managementanalytical abilitiesmetrics creationproblem breakdowndecision makingAI tools usageprocess creationrisk identificationtradeoff framingstakeholder communication
Soft Skills
leadershipinfluencecollaborationcommunicationadaptabilityentrepreneurial spiritexecution focusrelationship buildingstrategic thinkingambiguity management