Zigsaw

Senior Staff GenAI Content & Conversational Designer, Monetization

Zigsaw

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $146,561 - $301,744 per year

Job Level

Senior

About the role

  • Lead conversation design and strategy for a multi-agent AI powered Pinterest Business Assistant to help business users (merchants, advertisers, and agencies) create inspired content, connect with customers, and achieve their business goals
  • Act as the voice of the user by becoming an expert in our business products and leveraging research to inform the design of the AI assistant
  • Drive improvements in prompt and skill management, owning the process from conception to production, and rapidly adapting to new technologies
  • Collaborate cross-functionally with researchers, product managers, engineers, and stakeholders to establish conversational, cohesive experiences with a unified voice
  • Apply systematic thinking to your work, contributing to scalable, consistent design patterns, and participating in critique to strengthen your designs
  • Actively seek learning opportunities to grow your craft, define success metrics for novel AI features, and obsess over building trustworthy, high-impact AI systems

Requirements

  • Bachelors degree in design, technical writing, a related field or equivalent experience
  • 7+ years of experience in user-focused product conversation and content design
  • Experience shaping content for multi-disciplinary projects
  • Experience with LLMs, prompt shaping/engineering and working on AI product flows and with agentic systems
  • A portfolio demonstrating breadth and creativity and proven experience in content design, design thinking and product strategy
  • Strong experience leading multiple complex work streams
  • Ability to mentor and help lead content design craft and skills especially with emerging technologies
  • Passion for building accessible, inclusive, quality, safe AI products
Benefits
  • Equity
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
conversation designcontent designprompt engineeringAI product flowsdesign thinkingproduct strategysystematic thinkingdesign patternsuser-focused designmulti-disciplinary project experience
Soft Skills
leadershipmentoringcollaborationcommunicationadaptabilitycreativityproblem-solvinguser advocacycritical thinkingpassion for inclusivity