Senior/Staff Product Manager, Card Application Onboarding – Growth
Hotel Engine
Senior Product Manager
Ziff Davis
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $145,000 per year
Job Level
Senior
About the role
- Develop and execute a product roadmap for Loyalty, balancing near-term delivery with long-term strategic innovation.
- Work closely with the Loyalty Program Manager to align product execution with program design, customer journeys, and commercial objectives.
- Champion user-centric, outcome-driven prioritization, delivering rapid MVPs, iterating quickly, and pivoting based on customer feedback.
- Build and scale the loyalty platform: partner with Engineering to define APIs, experimentation frameworks, and tooling that enables scalable experiences across app, web, email, and browser extension.
- Collaborate with CRM, CDP, and Data Science teams to deliver targeted engagement strategies and data-driven loyalty initiatives across key lifecycle touchpoints.
- Define and track key success metrics, measuring conversion, engagement, and customer lifetime value, and optimize based on insights.
- Stay ahead of loyalty, rewards, gamification and engagement trends, evangelizing best practices and driving innovation.
- Identify and evaluate emerging platforms, partnerships, and capabilities that can be leveraged to future-proof loyalty strategies.
Requirements
- 5+ years of product management experience, preferably in e-commerce, marketing tech, or loyalty/rewards programs
- Strong analytical mindset with experience using data to inform product decisions
- Ability to balance multiple initiatives, navigate ambiguity, and drive results in a fast-paced environment
- Excellent stakeholder management and communication skills, with the ability to align cross-functional teams around shared goals
- Passion for improving customer retention and loyalty through strategic product initiatives
- Preference for experience working with CRM platforms and CDPs (e.g., Braze, HighTouch) to drive personalized engagement strategies.
Benefits
- comprehensive medical, dental, and vision coverage
- life and disability benefits
- Flexible Spending Accounts (FSAs)
- 401(k) with company match
- Employee Stock Purchase Plan
- Flexible Time Off
- Volunteer Time Off
- paid holidays
- family building and caregiving support
- generous Family Care and Parental leave
- Fitness Reimbursement
- access to wellness programs
- opportunities for professional growth through educational support, mentorship programs, and career development resources
- Employee Resource Groups
- company-sponsored events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementdata analysisuser-centric designMVP developmentAPI definitionexperimentation frameworkskey success metricscustomer lifetime valueengagement strategiesloyalty program design
Soft skills
analytical mindsetstakeholder managementcommunication skillsability to balance initiativesnavigating ambiguitydriving resultscross-functional alignmentpassion for customer retentionstrategic thinkinginnovation advocacy
