Technical Support Specialist
ZF Group
full-time
Posted on:
Location Type: Office
Location: Blacktown • Australia
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About the role
- To provide customers (both internal & external) with a high level of technical support within ZF Services Australia region of responsibility for all products.
- This includes technical support for internal customers, OEM’s, fleet operators, service partners and key customers.
- Technical support includes but is not limited to the provision of diagnostic and repair information, direct field support, warranty adjudication, technical report writing and the delivery of technical training.
Requirements
- Recognize engineering or apprenticeship or higher in automotive driveline technology (Commercial Vehicle preferred).
- Modern truck and trailer systems knowledge or experience is advantageous.
- Demonstrated competency to deliver classroom-based theoretical and workshop practical training.
- Minimum 3 years post apprenticeship in a workshop or field service environment.
- Holder of NSW (or other state) Automotive Trade Certificate highly desirable.
Benefits
- Individual Growth: At ZF, you accelerate your career by working together across borders and cultures.
- Experience Variety: Join ZF to shape future mobility and sustainable systems.
- Find Inspiration: Develop yourself in a team-oriented and supportive environment at ZF.
- Take on international challenges, be inspired by your colleagues and shape the future with us.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
diagnostic informationrepair informationtechnical report writingclassroom-based trainingworkshop practical trainingfield supportwarranty adjudication
Soft skills
customer supportcommunicationtechnical training delivery
Certifications
Automotive Trade Certificate