Zevia

Operations

• Work with the operations team supporting quality investigations, consumer complaints, and co-packer quality issues, ensuring business goals, deadlines and deliverables are met.
• Work cross-functionally with internal teams as well as co-packers.
• Attend new product launches at the co-packer acting as support for the Co-Pack Manager when multiple productions occur simultaneously.
• Lead and assist in the development of Quality Systems
• Assist in the development of the Zevia Quality platform and testing methods
• Create internal SOPs and work instructions, revise Beverage Manual SOPs as warranted
• Lead and assist manufacturing plant launch for production, testing, and quality parameters
• Maintain accurate and organized records of quality activities by co-packer
• Review and report all transactional beverage quality metrics
• Lead and assist in communication between teams and partners including detailed meeting notes, status updates, and follow ups specific to co-packers
• Spearhead ongoing efficiencies and cost savings initiatives with co-pack partners
• Assist and support the Co-Pack Manager in certification runs, best practice opportunities and new product runs at existing co-packers
• Support co-pack processes through presentations and working with the co-packers on quality and manufacturing performance, including waste, changeovers, equipment performance, batching audits, inventory management and Zevia quality standards adherence
• Work closely with all co-packers, re-packers and suppliers to ensure exact product specifications and procedures are being followed. Provide mentorship and training as needed
• Review and approve co-packer batch sheets prior to new product launches
• Understand and assist the manufacturing plants in Zevia production, testing, and quality parameters. To include extensive knowledge, and reporting of the quality items at the manufacturing level
• Track, manage and file corrective actions from copackers, suppliers and warehouses
• Provide quality support for all Consumer Relations inquiries and FAQs
• Other duties as assigned

Supervisor, Quality and Co-Pack Operations

• Oversight of Zevia’s co-pack manufacturing locations including managing co-packer relationships and ensuring adherence to Zevia’s procedures and standards across manufacturing, quality, sanitation, warehousing, inventory, product launches, packaging, capabilities, and raw materials.
• Manage collaboration for certification runs, best practice opportunities and new product runs at existing co-packers and suppliers; onboard co-packers and assist with Zevia standards and best practices training; evaluate co-packer qualifications, equipment capabilities, and needs; facilitate and support TRP (track, rank, publish) processes including waste, changeovers, equipment performance, batching audits, inventory management and quality adherence.
• Provide plant and warehouse support in food safety, quality assurance, sanitation, manufacturing and innovation.
• Support initiatives focused on co-packer waste reduction, best practices and productivity improvements to optimize manufacturing cost per case, focusing on batching, filling, temperature, air content, CO2 levels, and speeds.
• Support development and improvement of co-packer programs ensuring adherence to Zevia’s processes and procedures, SQF compliance, sanitation and CIP completion, audit support, and tech support for key programs.
• Work closely with co-packers to ensure product specifications and procedures are followed; provide mentorship and training; assist co-pack teams in improving quality and efficiency; identify and propose solutions to equipment and procedures.
• Create SOPs for new procedures; drive innovation and strategic development; collaborate with Zevia internal teams on new products and co-packer initiatives.
• Provide continual support at co-packers across receiving, batching, sanitation, production, start up, change over, specifications, cans/packaging, palletization, tunnel pasteurization, warehousing, and inventory; implement procedures to increase productivity and decrease downtime; work closely with Quality to ensure regulatory and customer requirements are met.

Supervisor, Quality and Co-Pack Operations

Manager, Co-Pack Operations