Zevia

Supervisor, Quality and Co-Pack Operations

Zevia

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $85,000 - $90,000 per year

Job Level

JuniorMid-Level

Tech Stack

Packer

About the role

  • Work with the operations team supporting quality investigations, consumer complaints, and co-packer quality issues, ensuring business goals, deadlines and deliverables are met.
  • Work cross-functionally with internal teams as well as co-packers.
  • Attend new product launches at the co-packer acting as support for the Co-Pack Manager when multiple productions occur simultaneously.
  • Lead and assist in the development of Quality Systems
  • Assist in the development of the Zevia Quality platform and testing methods
  • Create internal SOPs and work instructions, revise Beverage Manual SOPs as warranted
  • Lead and assist manufacturing plant launch for production, testing, and quality parameters
  • Maintain accurate and organized records of quality activities by co-packer
  • Review and report all transactional beverage quality metrics
  • Lead and assist in communication between teams and partners including detailed meeting notes, status updates, and follow ups specific to co-packers
  • Spearhead ongoing efficiencies and cost savings initiatives with co-pack partners
  • Assist and support the Co-Pack Manager in certification runs, best practice opportunities and new product runs at existing co-packers
  • Support co-pack processes through presentations and working with the co-packers on quality and manufacturing performance, including waste, changeovers, equipment performance, batching audits, inventory management and Zevia quality standards adherence
  • Work closely with all co-packers, re-packers and suppliers to ensure exact product specifications and procedures are being followed. Provide mentorship and training as needed
  • Review and approve co-packer batch sheets prior to new product launches
  • Understand and assist the manufacturing plants in Zevia production, testing, and quality parameters. To include extensive knowledge, and reporting of the quality items at the manufacturing level
  • Track, manage and file corrective actions from copackers, suppliers and warehouses
  • Provide quality support for all Consumer Relations inquiries and FAQs
  • Other duties as assigned

Requirements

  • Beverage and laboratory experience (TA, pH, CO2, brix, microbiology, etc.)
  • Bachelor’s preferred, experience considered in lieu of degree
  • Minimum of two (2) years of quality experience
  • Proficient computer skills with PowerPoint, Word, Excel
  • Leadership experience
  • Policy development
  • CAPA experience
  • Audit certification or experience
  • Food manufacturing processes, protocols, and safe food handling concepts
  • Beverage manufacturing aptitude
  • Outstanding time management skills and the ability to prioritize and troubleshoot
  • Hands-on experience with Operations or Mechanical processes
  • Excellent listener – delivers on the requested deliverable correctly the first time
  • Exceptional interpersonal skills – will need to collaborate up, down and across the organization, as well as with suppliers, to achieve results
  • Must have good organization, prioritization, mathematical and deductive reasoning skills
  • Willing to be flexible, work well with diverse teams in a collaborative environment and grow with the company
  • Must be eligible to work in the U.S.