Zeta Global

Lead AI Engineer

Zeta Global

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $200,000 - $215,000 per year

Job Level

About the role

  • Lead Supervised Fine-Tuning (SFT) of large language models in production, shaping instruction-following, reasoning quality, tone, and domain-specific behavior
  • Extend SFT pipelines with instruction tuning and preference-based optimization (e.g., RLHF-style approaches or direct preference optimization)
  • Design, curate, and maintain high-quality SFT and preference datasets, combining human-labeled and synthetic data tailored to real-world marketing and decisioning use cases
  • Own model evaluation and benchmarking, including:
  • Offline behavioral evals (instruction adherence, reasoning depth, hallucination rates)
  • Online experiments and A/B tests
  • Continuous regression detection and performance monitoring
  • Develop and operate agentic LLM systems, enabling multi-step reasoning, tool use, workflow orchestration, and decision execution
  • Implement and optimize prompting, retrieval-augmented generation (RAG), memory, and tool-calling strategies, with a clear understanding of when to solve problems via SFT versus prompting
  • Partner closely with data engineering, platform, and product teams to integrate fine-tuned models into high-throughput, low-latency systems
  • Establish best practices for LLM versioning, experimentation, deployment, rollback, governance, and safety
  • Provide technical leadership and mentorship to engineers working on applied AI and LLM systems.

Requirements

  • Significant hands-on experience with Supervised Fine-Tuning (SFT) of LLMs in production, beyond prompt-only approaches
  • Direct experience using OpenAI APIs and/or AWS Bedrock for SFT, post-training, and deployment
  • Strong understanding of LLM post-training workflows, including data preparation, instruction tuning, evaluation methodologies, and common failure modes
  • Experience building and operating agentic LLM systems (tool use, multi-step reasoning, workflow orchestration)
  • Proficiency in Python and modern ML frameworks (e.g., PyTorch)
  • Experience operating ML systems in distributed, production environments
  • Strong intuition for trade-offs between model quality, latency, cost, safety, and scalability.
Benefits
  • Unlimited PTO
  • Excellent medical, dental, and vision coverage
  • Employee Equity
  • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Supervised Fine-Tuning (SFT)large language models (LLMs)instruction tuningpreference-based optimizationPythonPyTorchmodel evaluationA/B testingretrieval-augmented generation (RAG)multi-step reasoning
Soft Skills
technical leadershipmentorshipcollaboration