Zeta Global

Go-To-Market Intelligence Operations Lead

Zeta Global

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $115,000 - $130,000 per year

Job Level

Senior

About the role

  • Own & Scale GTM Operations
  • Manage the end-to-end workflow for GTM Intelligence & Automation projects, from intake through delivery and optimization
  • Refine and enforce intake SLAs and prioritization criteria
  • Maintain the centralized request system and serve as the first line of triage for inbound requests
  • Lead the Operating System
  • Own the team’s project management platforms (primarily Asana), including workflows, boards, reporting, and governance
  • Ensure tools and documentation reflect the team structure, intake flows, and processes as the business evolves.
  • Build and maintain SOPs, templates, and reusable assets to support team scale
  • Drive Visibility & Reporting
  • Build and maintain reporting on throughput, cycle time, request volume, and blockers
  • Surface insights to guide leadership prioritization and team focus
  • Run monthly retrospectives and support delivery scorecards
  • Coordinate Cross-Functional Work
  • Partner with GTM, Analytics, Applications, Marketing, Sales, and Client Support teams to align on shared goals
  • Own meeting hygiene—drive agendas, document action items, and ensure follow-through
  • Support rollout of new tooling, templates, and process improvements
  • Optimize for Efficiency & Reuse
  • Identify manual or redundant workflows and recommend automation or simplification paths
  • Enable reuse of intelligence packages and automation playbooks across stakeholders
  • Improve internal stakeholder experience across Asana, SharePoint, and supporting platforms

Requirements

  • 3–6 years in operations, GTM program management, or workflow/process ownership roles
  • Experience managing systems like Asana, Jira, or similar
  • Ability to synthesize complex projects into structured, trackable workflows
  • Strong communication skills and comfort working cross-functionally
  • Proven experience building reporting dashboards and supporting operational insights.
  • Familiarity with go-to-market strategy, marketing analytics, or data-driven execution (preferred)
  • Experience supporting technical, data, or automation-focused teams (preferred)
  • Comfort navigating ambiguity and operating as a utility player when needed (preferred)
Benefits
  • Unlimited PTO
  • Excellent medical, dental, and vision coverage
  • Employee Equity
  • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
GTM operationsworkflow managementreporting dashboardsdata-driven executionautomationproject managementprocess improvementanalytics
Soft Skills
strong communicationcross-functional collaborationsynthesis of complex projectsmeeting hygieneproblem-solvingadaptability