Lead Solutions Architect
nCloud Integrators
AWSCloud
Solutions Engineer
Zero Hash
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
GoJavaScriptPythonSQL
About the role
- Become an expert on Zero Hash’s platform capabilities, APIs, and integration pathways.
- Serve as the technical lead and main technical contact for partners throughout the customer lifecycle (pre and post-sale).
- Partner with the Sales team to demonstrate to customers how Zero Hash can best address their use cases and technical requirements.
- Specifically, to design solutions, share integration best practices, and create collateral to support the sales process.
- Synthesize customer requirements into documented solution design and customization requests for internal teams.
- Collaborate with Implementation Managers to ensure a smooth implementation and successful launch for partners.
- Provide technical support to help partners resolve any issues that are impediments to adoption and usage throughout the implementation phase.
- Share customer interests, needs, and product feedback to internal Zero Hash Product teams.
- Maintain awareness of internal roadmap and new product features to evangelize with customers.
- Continuously learn and update skills and keep aware of industry trends in the cryptocurrency and blockchain technology space.
Requirements
- 3+ years of experience in client-facing solutions engineering, technical sales, or consulting roles, at a SaaS fintech company (e.g. banking-as-a-service, brokerage-as a service, payment-as-a-service business).
- Excellent knowledge of web services, APIs, and related standards such as HTTP and REST, you understand web architecture and how data passes between systems.
- Experience with SQL, Javascript, Python, and/or Golang.
- Self-starter able to take on tasks with minimal oversight and guidance.
- Excellent communication (written and verbal) and presentation skills, both internally and externally.
- Ability to interact with enterprise customer teams at various levels of technical and non-technical depth.
- Ability to clearly articulate technical topics to a non-technical audience.
Benefits
- Chance to earn equity
- Maternity & Paternity leave
- WeWork Membership
- WFH Yearly Stipend
- L&D Stipend (after 6 months)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
web servicesAPIsHTTPRESTSQLJavascriptPythonGolangsolution designintegration best practices
Soft skills
communicationpresentationself-startercollaborationcustomer engagementproblem-solvingtechnical articulationcustomer feedback synthesisadaptabilityteam leadership
