Lead Solutions Architect
nCloud Integrators
AWSCloud
Housing & Financial Software Implementation Consultant
Aquila
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Florida • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Implement and configure. You will lead the end-to-end implementation of Emphasys solutions for assigned clients.
- Engage and train. You will run remote meetings, webinars, and training sessions that build user confidence and adoption.
- Support and test. You will provide Tier 2 escalation support and assist with testing new releases.
- Consult and advise. You will review client workflows, recommend best practices, and guide organizations through process improvements.
- Document and deliver. You will prepare project documentation, maintain progress tracking using internal tools, and ensure milestones are delivered on time and on budget.
Requirements
- Domain knowledge. You understand public housing processes such as rent calculation, recertification, work order management, occupancy, compliance, and resident services.
- The experience. You may come from a Public Housing Authority, non-profit, SaaS, ERP, or government environment.
- The technical skills. You have a basic familiarity with databases and data structures, and an understanding of how integrations work at a high level.
- The initiative. You are a self-starter who thrives in an autonomous role and can research and apply solutions.
- The consulting skills. You have a positive and personable attitude, approaching problems with patience, empathy, and tact.
- The flexibility. You are willing and able to travel to client sites up to 30% of the time to deliver training or implement solutions.
Benefits
- Influence and impact. Our software helps housing agencies manage their processes and funds to provide low-income housing and down payment assistance to those in need.
- Career development. This is a highly visible, collaborative and client-facing role where you will have the opportunity to impact our results.
- Security. At Emphasys, you will find a collaborative, welcoming team and leaders who value initiative, trust, and democratic decision-making.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
implementationconfigurationTier 2 supporttestingproject documentationdata structuresintegrations
Soft skills
trainingconsultingproblem-solvingpatienceempathytactself-starterflexibility
