Aquila

Housing & Financial Software Implementation Consultant

Aquila

full-time

Posted on:

Location Type: Remote

Location: Remote • California, Florida • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Implement and configure. You will lead the end-to-end implementation of Emphasys solutions for assigned clients.
  • Engage and train. You will run remote meetings, webinars, and training sessions that build user confidence and adoption.
  • Support and test. You will provide Tier 2 escalation support and assist with testing new releases.
  • Consult and advise. You will review client workflows, recommend best practices, and guide organizations through process improvements.
  • Document and deliver. You will prepare project documentation, maintain progress tracking using internal tools, and ensure milestones are delivered on time and on budget.

Requirements

  • Domain knowledge. You understand public housing processes such as rent calculation, recertification, work order management, occupancy, compliance, and resident services.
  • The experience. You may come from a Public Housing Authority, non-profit, SaaS, ERP, or government environment.
  • The technical skills. You have a basic familiarity with databases and data structures, and an understanding of how integrations work at a high level.
  • The initiative. You are a self-starter who thrives in an autonomous role and can research and apply solutions.
  • The consulting skills. You have a positive and personable attitude, approaching problems with patience, empathy, and tact.
  • The flexibility. You are willing and able to travel to client sites up to 30% of the time to deliver training or implement solutions.
Benefits
  • Influence and impact. Our software helps housing agencies manage their processes and funds to provide low-income housing and down payment assistance to those in need.
  • Career development. This is a highly visible, collaborative and client-facing role where you will have the opportunity to impact our results.
  • Security. At Emphasys, you will find a collaborative, welcoming team and leaders who value initiative, trust, and democratic decision-making.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
implementationconfigurationTier 2 supporttestingproject documentationdata structuresintegrations
Soft skills
trainingconsultingproblem-solvingpatienceempathytactself-starterflexibility