Zenwork, Inc

Sales Development Rep

• Generate new leads and qualify them to become potential customers for the sales team
• Conduct research to identify new prospects using social media, online directories, and databases
• Engage with prospects through cold calls, emails, and other communication channels to assess interest
• Qualify leads by asking targeted questions to determine needs, budget, timeline, and decision-making process
• Use a CRM system to track and manage leads and ensure accurate and timely data entry and reporting
• Collaborate with Account Executives to develop and execute targeted outreach campaigns and follow-up strategies
• Provide feedback and insights to the sales team on lead quality, campaign performance, and customer needs and preferences
• Report to the VP of Sales or Sales Manager and help drive revenue growth for the company
• Location preference Dallas, TX or Fayetteville, AR; remote arrangement considered for the right candidate (must be located in Central or Eastern Time Zone)

Sales Development Representative

Account Executive

• Consistently achieve or exceed quarterly and annual net new sales revenue targets
• Drive the full sales cycle from prospecting to close, including identification of expansion potential within the initial year of customer contract
• Research, qualify, and respond in a timely manner to inbound leads
• Build and manage 30% outbound pipeline using various tools and techniques, including but not limited to, outbound phone calls, emails, and LinkedIn messages
• Proactively build, navigate, & nurture relationships with senior executives, key decision-makers, & C-suite stakeholders
• Uncover prospective client pain points and align with Zenwork's SaaS solutions via persuasive storytelling of real-life business scenarios, demonstrating industry and product expertise
• Conduct live, tailored demos for future clients, incorporating a consultative approach to how Zenwork solution(s) will solve identified pains & validate ROI
• Successfully navigate complex, multi-threaded deals with long sales cycles, procurement processes, and contractual negotiations
• Utilize and coordinate with numerous internal resources, such as Sales Engineer, to advance sales cycle & deliver optimal customer experience
• Communicate and escalate issues appropriately including billing, legal, security, onboarding, and technical inquiries
• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas, including product
• Maintain a deep understanding of compliance and tax automation SaaS landscape
• Partner with Customer Success to ensure smooth handoffs, renewals, and long-term value realization

Sales Development Representative

Enterprise Account Executive