Zenoti

Senior Account Executive – Fintech Expansion Sales

Zenoti

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • Converting qualified leads generated by the Inside Sales and SDR teams, and taking them to successful closure.
  • Generate own leads through outbound prospecting, working in liaison with marketing, leadgen, sdrs and customer success to own and drive this initiative.
  • Drive detailed business plans for goal and quota attainment. Strategize and drive each deal to closure.
  • Drive thorough discovery of customer’s business priorities and challenges; offer relevant introduction to Zenoti’s products targeted to their individual business needs and challenges.
  • Be a strategic business partner for new customers, offering consultation and insight into the customer’s market, industry, business model and opportunities regarding Zenoti systems.
  • Work with the Technical Sales Engineer to prepare for demos and technical discussions with prospective customers.
  • Facilitate handoff of new customers to software implementation teams with detailed notes and specifications from customers. Work with the support and implementation teams to ensure a smooth transition from sales and to manage customer expectations throughout their tenure with Zenoti.
  • Follow up with existing customers to ensure they are getting the most out of the software solution and where required engaging other team members to help alleviate any challenges a customer is facing.
  • Upsell additional Zenoti products and services to existing customers.
  • Collaborate with Inside Sales team on strategy for increasing the sales pipeline. Continually identify opportunities to increase closure rate, improve implementation process handoff.

Requirements

  • 8+ years of strong relevant experience in customer-facing technology sales or inside sales roles in SMB, Mid-market, or Enterprise client segments.
  • 4-year Bachelor's Degree in Business or any relevant discipline. MBA preferred.
  • Excellent communication and presentation skills, personality, and the ability to build relationships and gain credibility and trust with customers.
  • Self-motivated and goal oriented. Desire to work in a competitive environment where one’s growth potential is driven by one’s abilities and attitude.
  • Experience in working with customers virtually. Some travel may be required.
  • Experience working with small to mid-level sized companies.
  • Organizational and time management skills.
  • Knowledge of sales processes and adhering to such established processes.
  • Account management and 360 problem solving.
  • Experience in or an understanding of the spa, salon, fitness, and/or beauty & wellness industry, and/or Fintech SaaS Sales is a BIG PLUS!
Benefits
  • Equal employment opportunities for all employees
  • Prohibits discrimination and harassment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer-facing technology salesinside salessales processesaccount managementproblem solvinglead generationbusiness planningquota attainmentupsellingconsultation
Soft Skills
communication skillspresentation skillsrelationship buildingself-motivatedgoal orientedorganizational skillstime managementtrust buildingcompetitive attitudecollaboration
Certifications
Bachelor's DegreeMBA