Zenith American Solutions, Inc.

Systems Engineer

• Serve as the technical liaison for Retirement Benefits Operations and Technical Operations
• Analyze programming changes and/or system enhancements; test and verify accuracy
• Collaborate with programmers, operations, and external vendors to drive quality output
• Provide technical support and training to end users
• Design and evaluate operational reports, queries, data, and procedures
• Analyze data files, identify trends/issues, and collaborate with operations
• Write requirements for software changes, coordinate changes with vendors and operations
• Represent Retirement Benefits Operations on projects for client implementations
• Document system and client support processes

Business Systems Analyst – Retirement Benefits Operations

Human Resources

• Serve as the primary functional administrator and system owner for Workday HCM modules including Core HCM, Compensation, Absence, Benefits, Recruiting, Reporting.
• Lead the design, configuration, and maintenance of Workday business processes, condition rules, calculated fields, eligibility rules, security roles, and system workflows.
• Manage tenant configuration changes across environments for HCM (Sandbox, Implementation, and production).
• Ensure proper testing, documentation and deployment with oversite from the ZAS Workday Administrator.
• Leads and coordinated Workday releases, upgrades and enhancement initiatives for HCM, serving as the functional subject-matter expert and primary liaison between Workday Administrator and HR, Payroll, Benefits.
• Test and validate system configurations during implementation phases.
• Perform mass data updates, data loads, and system maintenance using tools such as Enterprise Interface Builder (EIB).
• Establishes and executes proactive audit frameworks for identify systemic risks, data integrity issues, compliance gaps, and process inefficiencies.
• Designs, governs, and delivers complex reports, dashboards, and analytics that inform decision making, workforce strategy, compliance, and operational planning for HCM.
• Uses data visualization tools and reporting techniques to present findings and recommendations to leadership in a clear and actionable format.
• Analyzes HR data to identify trends, risks, and opportunities related to workforce planning, compensation, turnover, compliance, and operational efficiency
• Ensure data compliance with company policies and legal requirements.
• Develops, documents, and maintains all current and new HRIS business process workflows for efficiency and compliance.
• Develop and generate regular and ad-hoc reports to support HR decision-making.
• Analyze HR data and metrics to identify trends and opportunities for improvement.
• Provide insights and recommendations based on data analysis.
• Make recommendations for the development or modification of systems, processes, and reports that may improve the overall performance of the Company.
• Identify and implement improvements to HR processes through automation and system enhancements.
• Collaborate with WD Administrator to ensure governance of system and data.
• Performs other duties as assigned.

Business Systems Analyst – Retirement Benefits Operations

Workday HCM Analyst, HR