Client Performance Manager
Zelis
full-time
Posted on:
Location Type: Remote
Location: New Jersey • United States
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Salary
💰 $79,000 - $99,750 per year
About the role
- Serve as the CPM for employers that buy SmartShopper through their carrier
- Develop client strategies and engagement programs to maximize employer savings through evaluation of data
- Build, promote and implement targeted campaign strategies
- Analyze and present results leading with data driven recommendations
- Lead periodic business results meetings with employer clients
- Accurately forecast a book of business savings opportunity
- Monitor and manage client programs against Key Performance Indicators (KPIs)
- Define and monitor accurate performance milestones and forecasts
Requirements
- 7 years of strategic marketing experience
- 2-5 years' experience in a customer facing role serving employers
- Understanding of the fundamental process of building an effective engagement strategy in the Health Plan sponsor space
- CMS Stars program experience is desirable
- Experience with the HRA Stars metrics is highly desirable
- Multi-channel consumer direct response experience desirable
- Excellent communicator and collaborator
- Comprehensive MicroSoft Tool knowledge – especially Excel and PPT
- Ability to distill data from PowerBi into key take aways and opportunities to improve performance
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
strategic marketingdata analysiscampaign strategyperformance forecastingKey Performance Indicators (KPIs)engagement strategyHRA Stars metricsmulti-channel consumer direct responsePowerBi
Soft Skills
communicationcollaborationclient engagementdata-driven recommendations