Account Manager
Zelis
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage and oversee revenue targets, including budgets, forecasts, and product utilization review for the assigned book of business.
- Responsible for client renewals and retention.
- Successfully facilitate contract negotiations with their leader and manage the complete life cycle to renew client agreements.
- Proactively identify and mitigate risks such as volume decreases, service gaps, and changes in client relationships.
- Drive revenue growth through existing product optimization.
- Successfully uncover and qualify opportunities for growth to deliver great client value.
- Conduct and lead all client business reviews and account plans to optimize value within the client's book of business.
Requirements
- Bachelor’s degree preferred.
- 5+ years in client management role.
- Extremely knowledgeable in the Payer space.
- Experience in working in healthcare including insurance companies, or working with cost management, electronic payments, and/or healthcare communications solutions.
- Demonstrated success in revenue management and increased utilization within an assigned book of business of mid to large enterprise clients.
- Excellent written and verbal communication skills.
- Excellent presentation, public speaking, and meeting management capabilities.
- Proven collaboration with key business partners: Sales, Operations, Product, Services, and Marketing.
- Ability to anticipate future trends and incorporate them into business review planning.
- Strong listening and comprehension skills.
Benefits
- Competitive salary
- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
revenue managementbudgetingforecastingcontract negotiationrisk mitigationproduct optimizationclient business reviewsaccount planningutilization managementhealthcare communications solutions
Soft skills
client retentionwritten communicationverbal communicationpresentation skillspublic speakingmeeting managementcollaborationlistening skillscomprehension skillsanticipation of trends
Certifications
Bachelor's degree