Account Manager
Zelis
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Manage and oversee revenue targets, including budgets, forecasts, and product utilization review for the assigned book of business.
- Responsible for client renewals and retention.
- Successfully facilitate contract negotiations with their leader and manage the complete life cycle to renew client agreements.
- Proactively identify and mitigate risks such as volume decreases, service gaps, and changes in client relationships.
- Drive revenue growth through existing product optimization.
- Successfully uncover and qualify opportunities for growth to deliver great client value.
- Conduct and lead all client business reviews and account plans to optimize value within the client's book of business.
Requirements
- Bachelor’s degree preferred.
- 5+ years in client management role.
- Extremely knowledgeable in the Payer space.
- Experience in working in healthcare including insurance companies, or working with cost management, electronic payments, and/or healthcare communications solutions.
- Demonstrated success in revenue management and increased utilization within an assigned book of business of mid to large enterprise clients.
- Excellent written and verbal communication skills.
- Excellent presentation, public speaking, and meeting management capabilities.
- Proven collaboration with key business partners: Sales, Operations, Product, Services, and Marketing.
- Ability to anticipate future trends and incorporate them into business review planning.
- Strong listening and comprehension skills.
Benefits
- Competitive salary
- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
revenue managementbudgetingforecastingcontract negotiationrisk mitigationproduct optimizationclient business reviewsaccount planningutilization managementhealthcare communications solutions
Soft Skills
client retentionwritten communicationverbal communicationpresentation skillspublic speakingmeeting managementcollaborationlistening skillscomprehension skillsanticipation of trends
Certifications
Bachelor's degree