Customer Support Agent
Zelh
full-time
Posted on:
Location Type: Remote
Location: Serbia
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Tech Stack
About the role
- Provide support to the Customer Service Team as a data entry specialist
- Supporting the Customer Service Shipping Coordinator on daily and weekly duties
- Maintaining data in ERP system daily
- Maintain weekly inventory sheet to customers
- Assisting Customer Service Shipping Coordinator with shipping items for customers
- Assisting - shipping items, packing slips, shipping innovations to the correct addresses
- Maintaining – Retainfs Database
- Ensure the sales orders are correct and reflect the correct quantity amounts, contents, and are shipping to the correct location
- Learning the shipping coordinator position to be a back up
- Collaborate with other customer services employees to ensure the Master Production Plan is updated in a timely manner
Requirements
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks with excellent attention to detail
- Adaptable to various competing and frequently changing demands
- High proficiency in computer technology and systems operations
- Excellent interpersonal and organizational skills with strong attention to detail and accuracy
- Ability to work efficiently in a dynamic fast-paced environment
- Effective time management skills and the ability to meet deadlines
- Ability to handle frequent interruptions
- Excellent attendance and reliability
- Proficient in Microsoft Office Suite required
- ERP system support and data entry
- Experience in manufacturing and/or dietary supplements is helpful but not necessary
Benefits
- 10+ business days of paid time off
- Team building and corporate events
- Equipment provided
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entryERP systeminventory managementshipping coordinationorder accuracypacking slipsattention to detailtime management
Soft skills
organizational skillsadaptabilityinterpersonal skillsreliabilityability to prioritize tasksability to work under pressureeffective communication