Director, Digital Solutions and Services
ZEISS Group
full-time
Posted on:
Location Type: Remote
Location: Remote • Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $132,000 - $165,000 per year
Job Level
Lead
About the role
- Responsible for sales, planning, and execution of all Digital Solutions offered by MED, including but not limited to FORUM, Veracity, Subscription Services, HDP Applications.
- Management, motivation and training of sales team.
- Document monthly forecast, revenue and expense projections, review customer problems, plan monthly activity and evaluate competitive business encounters in a monthly forecast.
- A rolling 12-month forecast is updated monthly.
- Attain or exceed yearly assigned product revenue, profit and product mix quotas for the total US plan.
- Aid in the design of marketing programs, advertising, product promotion, sales contests and future product direction.
- Recruit, hire and develop or promote the most proven and experienced ophthalmic representatives within the industry, or within Zeiss as well.
- Work with Upstream, Downstream and Global marketing & R&D teams on new product specifications and related issues.
- Coordinate with FORUM Installation and Technical Support Managers knowledge transfer/training program between Sales, Implementation & Clinical Applications Team.
- Conduct performance reviews annually and document discipline issues according to HR policy.
- Present Digital Solutions in large potential accounts.
- Work frequently with Regional Sales Managers and Directors to review opportunities, schedule demonstrations and help close business.
- Is the Connectivity “product champion” and technical expert for assigned products.
- Maintain, analyze and utilize territory records, contact management software and other information.
- Provide timely, accurate and constructive written and oral communications to management regarding expected sales planned monthly activity.
- Work with professional education team and educate KOL and thought leaders on the operation, utilization and application of our products.
- Assist the Regional Sales Managers, Key Account Managers & Regional Directors to manage new product demonstration inventory and select sites for unit placements.
- Evaluate and certify reps within the region on their capability to take over responsibility for the new product line.
- Assist the training department in developing training programs for new and existing products.
- Develop strategy for Digital Product Line and expanding digital adoption.
- Direct responsibility for sales, training and follow-up to ensure meeting the company’s and customer’s success in Digital Solutions.
- Product Launch Plan Support PLP calls for all new products that have digital components (nearly every new product touch digital HDP portfolio or FORUM).
- Subject Matter Expert working with Upstream and Downstream product management on New Applications.
- Developing Subscription Business and Best Practices for US.
- Subject Matter Expert for Digital Sales for NextGen CRM Platform.
- Develop, along with Training team, RSM Training Plans for CDM/SUR/REF/CAS Teams.
- Support Digital Business Unit Activities around Product Development/ Running Beta Sites/ Country Enablement Programs/Customer Visit.
- Subject Matter Expert for Digital for customer visits to ZICC.
- Attend major conventions personally and assign team members as necessary.
- Lead cross functional teams to achieve digital excellence in customer communications.
- Develop and implement creative and profitable tactical marketing approaches to the individual demands of the representative’s region.
- All paperwork and other requested information should be furnished in a complete and timely manner.
- Maintain currency of and adhere to applicable GMP and ISO 9001 processes and procedures.
- Abide by state and federal employment laws.
Requirements
- Four-year college degree in Computer Science, or related discipline is required.
- M.S. in Computer Science or a related discipline is strongly preferred.
- 3-5+ years relevant experience in medical software sales strongly required.
- Successful track record managing sales team.
- Clinical knowledge of MED technology solutions and how they are utilized in practice.
- Knowledge of EMR/EHR business models a definite plus.
- Experience and familiarity of CZMI products and line of business.
- Must possess expertise in networking and connectivity, including IT and PACS.
- Posses a high level of technical and clinical knowledge within the ophthalmology and optometry field.
- Strong organizational and communication skills with peers, customer personnel and physicians.
- Computer literacy in standard business software such as word processing, spreadsheet and presentations.
- Develop expertise in product application and practice management implications.
- Must possess a valid driver’s license.
Benefits
- Medical
- Vision
- Dental
- 401k Matching
- Employee Assistance Programs
- Vacation and sick pay
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical software salesnetworkingconnectivityPACSEMREHRophthalmologyoptometryproduct applicationpractice management
Soft skills
managementmotivationtrainingorganizational skillscommunication skillsleadershipperformance evaluationcustomer engagementteam collaborationstrategic planning
Certifications
Bachelor's degree in Computer ScienceMaster's degree in Computer Science