Salary
💰 $80,000 - $100,000 per year
About the role
- Track breaking news, cultural moments, and sensitive current events that may impact brand safety and suitability.
- Partner with internal teams to assess potential brand risk and ensure rapid, accurate response.
- Establish priority event monitoring for global markets outside of the US
- Craft clear, timely, and empathetic communications for clients around current event response.
- Develop templates, insights decks, and briefs to help clients understand our actions and protections.
- Collaborate with customer success and sales teams to deliver these communications directly to brand partners.
- Work closely with technical and product teams to validate that our models and systems are accurately classifying event-related content.
- Translate technical updates into client-ready messaging that is easy to understand.
- Partner with leadership and marketing to align on consistent external messaging.
- Analyze data trends around current events and platform suitability metrics to provide clients with actionable insights.
- Use tools such as Looker, Domo, or similar BI platforms to extract and visualize data.
Requirements
- Bachelor’s degree in Communications, Advertising, Journalism, Marketing, or a related field.
- 4+ years of experience in marketing communications, product marketing, client strategy, or related roles.
- Proven track record in client-facing roles, ideally working with large brands and agencies.
- Strong writing and storytelling skills with the ability to distill complex technical updates into simple, client-friendly communications.
- Experience working in large, cross-functional teams with multiple stakeholders.
- Analytical mindset with experience using data visualization tools (Looker, DOMO, etc.).
- SQL knowledge or willingness to learn is a plus.
- Demonstrated ability to operate calmly and strategically during sensitive, high-stakes events.
- A proactive communicator who understands the nuances of crisis communications and brand protection.
- Someone who thrives in fast-moving environments and can balance precision with speed.
- A collaborator who enjoys working across teams, from engineers to account managers to executives.
- A storyteller who can bring data and technical detail to life in a way that resonates with clients.
- Flexible PTO
- Medical, dental, and vision insurance with FSA options
- Company-paid life insurance
- Paid parental leave
- 401(k) with company match
- Professional development opportunities
- 13+ paid holidays off
- Summer Fridays (we leave early)
- In-office, hybrid, and fully-remote work options available
- In-office lunches and lots of free food
- Optional in-person and virtual events (we like to celebrate!)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data visualizationSQLmarketing communicationsproduct marketingclient strategywritingstorytellingdata analysisevent monitoringbrand safety
Soft skills
communicationcollaborationanalytical mindsetproactivecalm under pressurestrategic thinkingadaptabilityclient-facingcross-functional teamworkempathy