Zapier

Pre-sales Solutions Architect, L2-L3

Zapier

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $116,600 - $211,700 per year

About the role

  • Educate our customers as a trusted advisor to their automation and integration efforts.
  • Bring accounts to technical close by navigating complex, multi-party sales and designing joint integration architectures with our customers' Engineering teams.
  • Partner with our Growth, Engineering, and Product teams to gather and prioritize feedback from prospective customers.
  • Drive revenue for Zapier by positioning Zapier as an integral part of customers’ business strategy through value-driven proof-of-concepts, customized demos, and solution discussions.
  • Collaborate with cross-functional teams including Engineering, Product, and Customer Success to develop integration architectures and long-term adoption strategies.
  • Advocate for customers and influence the product roadmap, ensuring Zapier’s platform evolves to meet the needs of enterprise customers.

Requirements

  • Experience: 2+ years (L2) or 5+ years (L3) in technical pre-sales at B2B SaaS companies or customer-facing technical consulting roles that involve biz-and-tech-line relationship management and driving business goals with a technical lens.
  • Technical Acumen: You are familiar with core computing concepts and have implemented technical projects during your career.
  • Consultative Approach: You excel at understanding customer needs and providing innovative solutions.
  • Relationship Building & Nurturing: You know how to quickly build and maintain senior-level relationships.
  • Adaptability & Problem Solving: You thrive in dynamic, evolving environments.
  • Technical Innovation & Mentorship: You’re a fast-moving technical innovator who enjoys sharing knowledge.
  • Cross-Functional Collaboration: You work seamlessly across teams, partnering with Growth, Engineering, and Product.
  • Data-Driven Approach: You know how to leverage both quantitative and qualitative data to craft technical plans that deliver the most impact.
  • Self-Motivated: You thrive in environments with ambiguity, driven by a strong personal desire to learn and achieve.
  • AI Fluency: You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast.
Benefits
  • Offers Equity
  • Offers Commission
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical pre-salesB2B SaaStechnical consultingintegration architecturesproof-of-conceptscustomized demostechnical projectsAI toolingdata-driven approachcore computing concepts
Soft Skills
consultative approachrelationship buildingadaptabilityproblem solvingtechnical innovationmentorshipcross-functional collaborationself-motivatedcustomer advocacyinfluencing product roadmap